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Public Reviews Score
89%

"Very satisfied"

Based on 9,844 reviews across 6 portals
:
By P Arnold
Family
70-79 years
Reviewed: 3 months ago (01/08/2026)
Date of experience: 07/2026

Good experience. Prime location. Helpful staff. Pleasant dining spaces. Spacious bathroomWould stay again.

Dear P Arnold,

Thank you very much for taking the time to share your feedback following your recent stay with us.

We’re truly delighted to hear that you enjoyed your experience, especially our convenient location which made it easy for you to explore York while still being able to enjoy a peaceful atmosphere. It’s also wonderful to know that our dining spaces, the comfort of your room, and the spacious bathroom helped to make your stay pleasant and relaxing.

Your kind words about our team are very much appreciated, as providing helpful and attentive service is something we all take great pride in. We’re also pleased to see your high marks for cleanliness, service, and value—these mean a lot to everyone here.

Thank you again for your positive comments and for letting us know you would choose to stay with us again. We look forward to welcoming you back to The Churchill on your next visit to York.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (01/08/2026)
Date of experience: 07/2026

Great location easy access to the city centre good parking friendly staff our second visit and will return again

Dear Guest,

Thank you so much for taking the time to share your fantastic feedback following your recent stay with us.

We’re truly delighted to know you appreciated our convenient location and found it simple to reach the city centre. It’s also wonderful to hear that parking met your needs and that our team’s warm welcome added to your visit. Your perfect scores across all areas—including the room, cleanliness, and value—are deeply appreciated by everyone here.

It means a lot to us that you chose to stay with us again, and we look forward to welcoming you back for another enjoyable visit in the future.

Kind regards
from all of us at The Churchill
By Vic
Family
40-49 years
Reviewed: 3 months ago (01/08/2026)
Date of experience: 07/2026

Excellent. Wonderful friendly, helpful, happy staff. Supurb breakfast and spotless rooms. The hotel is well situated to travel by train and explore York by foot and the team made us feel so welcome-nothing was too much trouble. Great mix of contemporary and vintage styling and a fabulouz beer garden.

Dear Vic,

Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.

We’re truly delighted to know that you enjoyed every aspect of your visit, from the spotless condition of your room to the fantastic breakfast and the warm hospitality shown by our team. It’s especially rewarding to hear our staff’s friendly and welcoming approach made such a positive impression—ensuring guests feel well looked after is at the heart of what we do.

It’s lovely to know the hotel’s location made travelling by train and exploring York on foot so convenient for you. We’re also pleased you appreciated the blend of contemporary and vintage style throughout the hotel, and that our beer garden provided a memorable spot to relax during your stay.

Thank you once again for your glowing comments and perfect ratings across all areas. We hope to have the pleasure of welcoming you back to The Churchill for another enjoyable visit in the future.

Kind regards
from all of us at The Churchill
By Allan
Family
60-69 years
Reviewed: 3 months ago (01/08/2026)
Date of experience: 07/2026

Everything was good. Ian gave us a terrific welcome. Close walk to walled city and restaurants. My only disappointment was having to pay £18 for guest parking

Dear Allan,

Thank you very much for taking the time to share your valued feedback following your recent stay with us.

We’re really pleased to hear you found everything to your satisfaction and that you received such a warm welcome on arrival. It’s great to know our convenient location made it easy for you to explore both the city’s historic sights and local restaurants, and your positive comments on cleanliness and service are much appreciated by the entire team.

We recognise your disappointment regarding the parking charge. Unfortunately, parking in central York is particularly limited and, as is the case with other hotels in the area, we do our utmost to keep our rates competitive for our guests.

Thank you once again for your thoughtful review and for highlighting both the aspects you enjoyed and where things could have been even better. We hope to welcome you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (01/08/2026)
Date of experience: 07/2026

Overall very good and enjoyable but things I’ve mentioned need addressing to enhance the experience.

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent visit.

We’re delighted to know that your stay was enjoyable overall and that our team’s service and the cleanliness of the hotel stood out for you. It’s also great to hear you found our location convenient, making it easy to explore York on foot.

Your comments regarding the value, especially when it comes to restaurant options and the variety at breakfast, are appreciated. We understand how important it is to feel you’re receiving good value, and your perspective will be taken into account as we continually review how we can further enhance the guest experience.

Thank you again for your thoughtful remarks and for highlighting both what you enjoyed and where you feel there is room for improvement. We hope to have the pleasure of welcoming you back to The Churchill on your next trip to York.

Kind regards
from all of us at The Churchill
No Public Name
Family
40-49 years
Reviewed: 3 months ago (01/08/2026)
Date of experience: 07/2026

Schönes, eindrucksvolles Gebäude mit wunderschönem, lauschigem Garten. Alles sehr geschmackvoll eingerichtet. Tolle Lage.
Der Wasserdruck in der Dusche war extrem niedrig und das Wlan funktionierte im Zimmer nur bedingt.

Dear Guest,

Thank you very much for taking the time to share your detailed feedback and for your generous ratings across so many aspects of your stay.

We’re delighted to hear that the character of our historic building and the inviting charm of the garden left a positive impression on you. It’s lovely to know our tasteful décor and tranquil, central location contributed to a pleasant experience, and we’re glad you found it easy to explore York’s attractions on foot.

Thank you again for choosing to stay with us and for your helpful feedback.

Kind regards
from all of us at The Churchill
By Thaine
Couple
60-69 years
Reviewed: 3 months ago (22/07/2026)
Date of experience: 07/2026

This was a great choice for us. We loved that the Churchill was a quiet, elegant retreat in the middle of a bustling York. The staff was always helpful and available. Thanks for a great experience.

Dear Thaine,

Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.

We’re truly delighted to hear that you found The Churchill to be a peaceful and elegant escape amidst the vibrant atmosphere of York. It’s fantastic to know that our central yet tranquil location made it easy for you to enjoy the city while also providing a quiet spot to unwind when you needed a break from the crowds.

Your kind words about our team are very much appreciated. We take great pride in providing attentive and approachable service, so it’s lovely to hear that our staff helped make your stay such a positive experience.

We’re thrilled that you found everything—from your room and our cleanliness to the overall value—met your expectations so well. Your perfect ratings are a fantastic encouragement for all of us here.

Thank you once again for your review. We hope to have the pleasure of welcoming you back to The Churchill for another memorable visit in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (22/07/2026)
Date of experience: 07/2026

Everything was delightful and I would certainly return if I was going to York
We came by train, and it was only a ten minute walk to the hotel

Dear Guest,

Thank you so much for sharing your wonderful feedback following your recent visit.

We’re truly delighted to hear that you enjoyed every aspect of your stay with us. It’s great to know our location made your arrival by train such a breeze, and that you found the short walk to the hotel convenient. Your perfect ratings for your room, cleanliness, service, and overall value mean a lot to everyone here.

We really appreciate your kind words and are so pleased you’d consider returning when next in York. It would be our pleasure to welcome you back for another delightful stay.

Kind regards
from all of us at The Churchill
By Clarence Hammarslätt
Family
60-69 years
Reviewed: 3 months ago (22/07/2026)
Date of experience: 07/2026

Väldigt hjälpsamma och trevliga portierer gjorde vistelsen till ett nöje.
Synd att England förlorade VM-semifinalen.

Dear Clarence Hammarslätt,

Thank you so much for sharing your positive experience with us. It's truly wonderful to hear that our welcoming porters contributed to making your stay so enjoyable. Your kind words mean a great deal to our team.

We're also delighted that our central location met your expectations and allowed you to explore the city easily. We appreciate your feedback on the room and pricing too, as it helps us to improve further.

It was certainly a shame about England’s World Cup performance, but we’re glad you could still enjoy your visit with us.

Kind Regards
John Wallace
General Manager
By Louise Dishman
Couple
50-59 years
Reviewed: 3 months ago (22/07/2026)
Date of experience: 07/2026

Great stay shame about the boiling room not sure why the heating was on during a heatwave! Not able to get good nights sleep. Breakfast excellent

Dear Louise Dishman,

Thank you so much for sharing your feedback with us. We're pleased to hear you enjoyed breakfast and appreciated our location, cleanliness, and service.

We’re sorry to learn that the temperature in your room affected your comfort, especially during such warm weather; the heating however has not been needed for a few months now.

Kind regards
from all of us at The Churchill
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