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Public Reviews Score
89%

"Very satisfied"

Based on 9,870 reviews across 6 portals
:
By Whitehorn
Leisure travelers
50-59 years
Reviewed: 8 years ago (04/06/2018)
Date of experience: 06/2018

our stay was comfortable and the location is good. Staff were friendly. Need more lighting in corridors and take out the carpets and put in wood or fake wood or slate floors. easy to clean and fresher.

By Charles Purvey
Leisure travelers
20-29 years
Reviewed: 8 years ago (04/06/2018)
Date of experience: 05/2018

Arriving at the hotel you really get the wow factor, it’s in a fantastic location and has everything you need. The staff were amazing in every way. The dinner was a bit hit and miss with each course but breakfast was lovely. Can not fault the location at all if you want to wonder into York centre.

By Richard Hunter
Leisure travelers
40-49 years
Reviewed: 8 years ago (03/06/2018)
Date of experience: 05/2018

Brilliant, went for our 10th wedding anniversary and were really impressed by the quality of service and genuine helpfulness of the staff.

By Susan Henderson
Leisure travelers
50-59 years
Reviewed: 8 years ago (03/06/2018)
Date of experience: 06/2018

Very happy with our room and thought staff were very friendly and helpful,would definitely stay again

By Clare Cragg
Leisure travelers
50-59 years
Reviewed: 8 years ago (03/06/2018)
Date of experience: 05/2018

We only went for an over night stay I wish we could have stayed longer . I will be definitely be going back in the future

By Rob n Mandy
Leisure travelers
40-49 years
Reviewed: 8 years ago (03/06/2018)
Date of experience: 06/2018

Fantastic as always.... we stayed in the Marlborough suit loved the roll top bath and the bed was so comfy we struggled to get up in the morning.....staff were friendly and helpful.... service in the restraunt was great.... and young Harry was a pleasure to talk to...good luck with your studies young man......
See you all again soon.

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (02/06/2018)
Date of experience: 05/2018

It's amazing just need of a bit of renovation esp. The Prince of wales suite.
The location is really good near in town and easy to find.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (02/06/2018)
Date of experience: 05/2018

A lovely hotel with character and very friendly staff. Good location to York centre. Breakfast is overpriced. Extremely tight car park with small opening off main road, but that is because the entrance and railings are listed so can’t be touched

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (02/06/2018)
Date of experience: 05/2018

Very nice hotel would definitely stay again, excellent location and very friendly staff, nice rooms.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (02/06/2018)
Date of experience: 05/2018

Pretty good thank you. A lovely hotel in great location with friendly staff.
Perhaps the parking could be a little cheaper though? Just a thought.

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