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Public Reviews Score
89%

"Very satisfied"

Based on 9,870 reviews across 6 portals
:
By Linda & Ian
Leisure travelers
50-59 years
Reviewed: 8 years ago (09/05/2018)
Date of experience: 05/2018

Thoroughly enjoyed our stay and won’t hesitate going back. Very helpful staff. Couldn’t fault our room.

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (08/05/2018)
Date of experience: 05/2018

Lovely themed hotel in a good location with excellent staff who were friendly, helpful and knowledgeable.

By Francesca
Leisure travelers
20-29 years
Reviewed: 8 years ago (08/05/2018)
Date of experience: 05/2018

Friendly and informative reception staff. Hotel about 5 min walk from the centre of the action. Room 106 clean and spacious, bed comfy. Don't usually sleep well in hotels but slept extremely well both nights we stayed. Restaurant staff very professional, food delicious and high quality ingredients. Have recommended to friends and family.

By sarah
Leisure travelers
50-59 years
Reviewed: 8 years ago (08/05/2018)
Date of experience: 05/2018

Enjoyed our stay , the room was very comfortable, and the staff could not have been more helpful.. And thank you to Ian, who sorted out the booking, as it was a gift voucher, it was made so easy to book.

By Mr s Glenn
Leisure travelers
50-59 years
Reviewed: 8 years ago (08/05/2018)
Date of experience: 05/2018

Terrible nights sleep due to humming of what sounded like the boiler in room 109 .also door in hallway was banging on the first morning as people were walking through it . Would stay again but not on the bottom floor ..

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (07/05/2018)
Date of experience: 05/2018

We found out on arrival the toilet wasn’t flushing in our room. It was a bit unpleasant to go back to the room a few hours later and find the toilet floor dirty and one of the towels looking dirty and wet on the floor. Phoned reception to then find out we shouldn’t have been in that room in first place,and got moved to a different one, very kindly a bigger room at no extra cost.

By Mr Randall
Leisure travelers
40-49 years
Reviewed: 8 years ago (07/05/2018)
Date of experience: 05/2018

Great hotel, great location. Good selection of beer and wine. Front reception staff were most helpful

By Marc Laplace
Leisure travelers
60-69 years
Reviewed: 8 years ago (07/05/2018)
Date of experience: 05/2018

Very well situates in the city (close to the Minster and the City Walls, particularly. Thank you to the desk attendant who gave us precious indications for the visits. One night was too short an stay ! We'll definitely have to come back again...

By Diane Foster
Leisure travelers
50-59 years
Reviewed: 8 years ago (07/05/2018)
Date of experience: 05/2018

A lovely weekend in an ideal location. Perfect for walking round the wall, visiting York Minster and the numerous restaurants. We will undoubtedly return.

By Mrs Power
Leisure travelers
30-39 years
Reviewed: 8 years ago (06/05/2018)
Date of experience: 05/2018

Very nice and good location into York, the breaksfast was really good had plenty to choose from. The parking was good.

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