The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,013 reviews across 6 portals
:
By Miss Yeomans
Leisure travelers
20-29 years
Reviewed: 8 years ago (06/01/2018)
Date of experience: 01/2018

Very good, our special requests were listened t and provided, checking in was a touch slow and the reception always seemed to be in chaos every time we visited, however the staff were welcoming and we felt valued as customers. The facilities were very good, and we enjoyed our visit immensely!! Unfortunately one staff member let down our experience, as we were leaving for the evening I turned around to look at the hotel and a staff member was smoking under the porch outside your main front door... i feel this is very unprofessional and is a massive et peeve of us both, the same member also then forgot t deliver tea bags to the room, which i then had t chase up myself... however all other staff members were perfectly pleasant. Would return at booking.com prices!! Thank you :)

By Beverly Tebbutt
Leisure travelers
50-59 years
Reviewed: 8 years ago (06/01/2018)
Date of experience: 01/2018

We visited again for New Year, we had a great time. The hotel is in an ideal location, parked our car on day of arrival and didn't use it again till we left for home. We celebrated new years eve again at the hotel, again the food was excellent, its great just to be able to walk out of your room and your at an event. Although I must say we were a little disappointed with the DJ this year, he didn't seem to fill the dance floor with his choices. We can not fault the waiting staff and reception everyones very friendly and always willing to help. Well done all at Churchill a great experience again.

By S worley
Leisure travelers
60-69 years
Reviewed: 8 years ago (05/01/2018)
Date of experience: 12/2017

Lovely hotel breakfast should be included in the price, great location,lovely staff. What helped us was Reg his knowledge of the hotel and area was very good ,we would love to come back again please include breakfast in the price.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (05/01/2018)
Date of experience: 12/2017

Stayed for a Christmas break, staff very attentive, food excellent, location can't be beaten - a very positive experience

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (04/01/2018)
Date of experience: 01/2018

My stay was lovely the location was just perfect.Our room was lovely but your food is average and not good portions your choice of background music was not in keeping with the era and so philatelic decor but your staff on reception and servers are excellent I would come again but maybe not have my evening meal there

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (04/01/2018)
Date of experience: 01/2018

Disappointing, dark dingy room, windows didn’t open, too hot, room not serviced, horrid soggy pillows.

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Had a great experience and would definitely stay there again. Receptionist was really helpful with tips on where to go and the short cut to the station.

By Mrs Sharon Heap
Leisure travelers
40-49 years
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Main advantage of this hotel is its proximity to York city walls and the private car park. Although for the prices charged by the hotel I don’t think an additional parking charge is justified. We had a lovely stay in York in spite of the service issues at the hotel. 3 star service at 4/5 star prices.

By Qini
Leisure travelers
20-29 years
Reviewed: 8 years ago (03/01/2018)
Date of experience: 01/2018

It was the highlight of our visit to York! Nice staff, great food, good location, well-decorated and spacious room. I really enjoyed my stay there.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (03/01/2018)
Date of experience: 01/2018

Lovely hotel situated just minutes alway from the city centre. Room nicely decorated and very clean. Great to have parking on site as well!

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