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Public Reviews Score
89%

"Very satisfied"

Based on 9,870 reviews across 6 portals
:
By F. Olton
Leisure travelers
50-59 years
Reviewed: 8 years ago (23/03/2018)
Date of experience: 03/2018

Excellent -friendly and helpful staff - restaurant and bar very good - great cocktails and super food!

By Graham Wickens
Leisure travelers
70-79 years
Reviewed: 8 years ago (22/03/2018)
Date of experience: 03/2018

We thoroughly enjoyed our 3 night stay. The staff were very pleasant and very helpful. We would return there.

By Satish Krishan
Leisure travelers
30-39 years
Reviewed: 8 years ago (21/03/2018)
Date of experience: 03/2018

Overall great location, nice looking hotel and has a lot of history. Only downside I keep mention is that box room we was given. Didn't complain as I believe it was a struggle just to get us booked in.

Nice place York and good location to the attractions.

Team from reception, to the service for breakfast and bar was fantastic. Well done to them for the pleasant experience.

By Gary brook
Leisure travelers
50-59 years
Reviewed: 8 years ago (19/03/2018)
Date of experience: 03/2018

Was great will be back hopefully later in the year our second visit would not want to stop anywhere else in york

By Mike Brown
Leisure travelers
60-69 years
Reviewed: 8 years ago (18/03/2018)
Date of experience: 03/2018

Excellent staff could not do enough for you, room spacious, very good location and parking, would recommend and defiantly stay again

By Cath
Leisure travelers
40-49 years
Reviewed: 8 years ago (18/03/2018)
Date of experience: 03/2018

A really enjoyable stay in a beautiful hotel full of character & quirkiness! An easy 10 minute walk to the walls of York. Car parking was a bonus. Staff very pleasant & helpful. We stayed in the bunker room.. 2 nights was enough as it has no windows & was quite hot but we'd recommend for the experience!

By Paul Later
Leisure travelers
60-69 years
Reviewed: 8 years ago (18/03/2018)
Date of experience: 03/2018

not good the 115 was too small for the price the bathroom was a joke the bed twin lights over the bed socket was behind the pillows and the the light on one of the bed was too low and you could hit your head on it the room was far too small only about 6 ins down the side to get in bed staff were very nice just a same about the room

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (18/03/2018)
Date of experience: 03/2018

Staff polite, warm and welcoming. Hotel clean and well kept. Location not a far walk from city. Perfect for a night away.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (18/03/2018)
Date of experience: 03/2018

Beautiful hotel, very professional and friendly. Location is excellent for a gentle walk in to the centre of york.

By Mrs eglintine
Leisure travelers
40-49 years
Reviewed: 8 years ago (18/03/2018)
Date of experience: 03/2018

Lovely hotel. However our room was dated, extremely small and right next to the bins outside were there was a lot of noise from staff. Had to keep curtain closed as felt they could see inside.

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