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Public Reviews Score
89%

"Very satisfied"

Based on 9,968 reviews across 6 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (03/01/2018)
Date of experience: 12/2017

Hotel very clean and comfortable, receptionists very helpful and professional. the breakfast was very good with a varied selection to choose from. Car parking a bonus.

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Leisure travelers
40-49 years
Reviewed: 8 years ago (02/01/2018)
Date of experience: 12/2017

A lovely hotel, quirky and full of character - absolute value for money too and in a great location for those wanting to wander the city. The food was excellent - I will certainly stay at the Chruchill for my next visit!!

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (02/01/2018)
Date of experience: 12/2017

a very enjoyable overnight stay great staff and excellent facilities and great position for easy access to York centre

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (31/12/2017)
Date of experience: 12/2017

Perfect - just what we were looking for. Close to town, intimate with all facilities we needed (bar & restaurant)- Thank you

By Edna Morriss
Leisure travelers
70-79 years
Reviewed: 8 years ago (31/12/2017)
Date of experience: 12/2017

A wonderful 4-day break. Praise must go to the staff, whatever position or level. Without them the hotel could not operate and provide such a lovely atmosphere.

By Ray Thomas
Leisure travelers
70-79 years
Reviewed: 8 years ago (31/12/2017)
Date of experience: 12/2017

The hotel is well situated in the city, set in pleasant gardens. The staff are particularly helpful and well trained in providing genuine hospitality. My wife and I had a really pleasant experience which could have been enhanced with a bigger bed and feather pillows.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (31/12/2017)
Date of experience: 12/2017

Overall experience was really good ....Very well done and very well looked after.The only thing was We had to leave the bar/ atrium area earlier then we would have liked on boxing night ....As there were three woman vapour smoking and it triggers my asthma. Two were sitting by the table against the mirror...One had two children at their little table by the piano .....They were all together and were not trying to hide it. I informed a staff member at the bar but she just looked surprise as if she didn't know what I was saying . ....And said nothing back to me.

By Paul welburn
Leisure travelers
40-49 years
Reviewed: 8 years ago (31/12/2017)
Date of experience: 12/2017

Lovely. Warm caring staff with excellent customer service and local knowledge
Clean rooms great food

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Leisure travelers
<20 years
Reviewed: 8 years ago (29/12/2017)
Date of experience: 12/2017

Lovely hotel that was different to the others. Staff were so helpful and kind. Bunker room was completely clean and a refreshing change to hotel rooms I’ve stayed in before. Would definitely stay again.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (29/12/2017)
Date of experience: 12/2017

Good experience overall, for the cost improvements could be made to improve the finishing touch. Noisy room was the main problem.

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