The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,846 reviews across 6 portals
:
No Public Name
Couple
20-29 years
Reviewed: 2 weeks ago (12/10/2026)
Date of experience: 10/2026

Great staff and lovely location. I must emphasise it is the friendliness of the staff that really made our experience great

Dear Guest,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We’re absolutely delighted to hear that the welcoming and approachable nature of our team was a highlight of your visit and made your experience truly special. Our staff strive to create a warm and friendly atmosphere for every guest, so your kind words mean a great deal to everyone here.

It’s wonderful to know that you also enjoyed our convenient location and found everything from room quality to cleanliness, service, and value to be just right for your needs. Your perfect ratings across the board are greatly appreciated and serve as fantastic encouragement for us all.

Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
By Gunn
Couple
60-69 years
Reviewed: 2 weeks ago (12/10/2026)
Date of experience: 10/2026

Really loved the hotel Churchill themed ( my hero) lovely period building decore etc , lovely and friendly staff made us feel at home , short walk to city centre , and on site parking , it was a perfect weekend for us and we really enjoyed our stay , we will be coming back to the Churchill hotel in the future and would recommend this hotel as a great place to stay

Dear Gunn,

Thank you so much for sharing your fantastic feedback following your recent stay with us.

We’re truly delighted to hear that you enjoyed the Churchill-themed atmosphere and the character of our period building. It’s especially lovely to know that our team made you feel so welcome and at home throughout your visit. Being able to offer on-site parking and a location within easy walking distance to the city centre is something we’re proud of, so we’re glad these features helped make your weekend just right.

Your perfect ratings for every aspect—from the character and cleanliness of your room to the convenience and value—mean a great deal to us all. It’s wonderful to hear you felt refreshed and well cared for, and that you plan to return and recommend The Churchill to others.

Thank you again for your kind words and for taking the time to tell us about your experience. We’re already looking forward to welcoming you back for another memorable stay in the future.

Kind regards
from all of us at The Churchill
By Charles Allen
Couple
70-79 years
Reviewed: 2 weeks ago (12/10/2026)
Date of experience: 10/2026

Every encounter with staff exceeded our expectations. This boutique hotel deserves high ratings and 2nd visits...

Dear Charles,

Thank you so much for taking the time to share your generous feedback following your recent stay with us.

We're absolutely thrilled to hear that every interaction with our team made such a positive impression and went beyond what you had hoped for. Creating a warm and welcoming atmosphere is incredibly important to us, so your comments are truly appreciated by everyone here.

It’s wonderful to know you enjoyed not only the peaceful location—just far enough from the bustle to offer some tranquillity—but also the comfort and cleanliness of your room. Receiving perfect marks across all categories, from room quality to value, is incredibly rewarding and means a lot to the whole team.

Thank you once again for your kind words and for considering a return visit. We look forward to welcoming you back for another memorable stay at The Churchill.

Kind regards
from all of us at The Churchill
By Anne Strandgaard
Family
50-59 years
Reviewed: 2 weeks ago (11/10/2026)
Date of experience: 10/2026

Lovely and charming hotel. I would recomend it. Quiet location yet close to the city center. Nice decorated rooms, comfy bed and shower. Friendly staff in the reception. Nice location for the breakfast.

Dear Anne,

Thank you very much for sharing your thoughts following your recent stay with us.

We're delighted to hear you enjoyed the character of our hotel and appreciated the quiet yet convenient location. It's great to know that your room décor, comfortable bed, and shower all helped make your stay enjoyable, and that our team at reception provided a warm welcome during your visit.

We’re also pleased to know you found the breakfast setting to your liking, and your positive remarks about the overall atmosphere mean a great deal to us. Your feedback on cleanliness, service, and value is important and will help us as we continue to look for ways to enhance the guest experience.

Thank you again for your kind words and for recommending us. We hope to have the pleasure of welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
By Dawn K
Couple
50-59 years
Reviewed: 2 weeks ago (11/10/2026)
Date of experience: 10/2026

Fantastic stay over two nights had a great weekend will definitely be back thank you. Came to York for a friends wedding and it was just perfect

Dear Dawn,

Thank you so much for taking the time to share your fantastic feedback after your recent two-night stay with us.

We are absolutely delighted to hear that your visit to York for your friend's wedding was just right and that everything from our central location to the traditional style of your room helped make your weekend so enjoyable. It means a lot to us that you found everything within easy walking distance and appreciated the value for your stay.

Your perfect scores across room quality, cleanliness, service, and price are truly appreciated by everyone here. Knowing that your experience was so positive you already plan to return puts a real smile on our faces.

Thank you again for your kind words. We look forward to welcoming you back to The Churchill for another memorable stay.

Kind regards
from all of us at The Churchill
By Penny and Roger Fountain
Group
80+ years
Reviewed: 2 weeks ago (11/10/2026)
Date of experience: 10/2026

Delightful staff, super decorated rooms. The meals could have been more interesting, as we had virtually the same choices (other than fish and one other choice) for the 3 days we were there.

Dear Penny and Roger,

Thank you so much for sharing your feedback and for your perfect ratings across all aspects of your stay—it truly means a lot to us.

We’re delighted to hear that you found our staff so welcoming and enjoyed the decor and comfort of your room. Positive comments like yours about our team and the atmosphere provide wonderful encouragement to everyone here.

We do appreciate your honest feedback regarding the meal variety during your visit. It’s important for us to know where we can enhance the guest experience, and your thoughts about menu options are helpful as we review our offerings going forward.

Thank you again for your thoughtful review and for choosing to stay with us. We hope to have the pleasure of welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Friends
50-59 years
Reviewed: 2 weeks ago (11/10/2026)
Date of experience: 10/2026

Lovely hotel that we return to every year. The staff are very helpful and polite and the food is gorgeous.

Dear Guest,

Thank you so much for sharing your wonderful feedback with us, and for choosing to return year after year—it truly means a great deal to everyone here.

We’re absolutely delighted to know you’ve consistently enjoyed your visits, and that our team’s helpfulness and friendly attitude have made a positive impression each time. It’s also fantastic to hear you’re such a fan of the food—your compliments are very much appreciated by our chefs and the whole team.

Your perfect scores across every area, from room quality to cleanliness, service, location and value, are the highest compliment we could hope for. Knowing our efforts make your stays so memorable is incredibly rewarding.

Thank you once again for your thoughtful review. We look forward to welcoming you back to The Churchill on your next visit.

Kind regards
from all of us at The Churchill
No Public Name
Friends
60-69 years
Reviewed: 2 weeks ago (11/10/2026)
Date of experience: 10/2026

Would use this hotel again, very convenient to walk into York. Parking was available and used. Friendly reception and a very enjoyable two day stay. Thank you,

Dear Guest,

Thank you very much for sharing your kind feedback following your recent stay with us.

We’re so pleased to hear that our location made it easy for you to explore York and that having parking on site was convenient for your visit. It’s wonderful to know that our reception team gave you a warm welcome and helped set the tone for an enjoyable stay.

Your top marks for room quality, location, cleanliness, service, and value are greatly appreciated by everyone here. We’re glad you had such a positive experience over your two days with us.

Thank you again for your recommendation and thoughtful comments. We look forward to welcoming you back to The Churchill on your next visit to York.

Kind regards
from all of us at The Churchill
By Christopher McVeigh
Family
60-69 years
Reviewed: 2 weeks ago (11/10/2026)
Date of experience: 10/2026

A wonderful stay in one of my favourite cities. The hotel is ideally located within easy walking distance of the York Minster and other landmarks.

Dear Christopher,

Thank you so much for sharing your thoughtful feedback following your recent stay with us.

We're absolutely delighted to know that our convenient location made it simple for you to explore York’s wonderful landmarks, all while enjoying some peace and quiet away from the busiest parts of the city. It’s fantastic to hear that both your room and the hotel as a whole met your expectations for cleanliness and comfort, and that you found every aspect of the service welcoming throughout your visit.

We truly appreciate your comments about value—it's lovely to know that, although there may be less expensive options available, the overall experience and enjoyment with your son made your stay memorable and worthwhile. Your perfect scores across all areas are incredibly rewarding for the whole team.

Thank you once again for your kind words. We hope to have the pleasure of welcoming you and your family back to The Churchill on your next trip to York.

Kind regards
from all of us at The Churchill
By Mrs West
Couple
70-79 years
Reviewed: 2 weeks ago (06/10/2026)
Date of experience: 09/2026

Didn’t use the restaurant as going to the theatre . Have before a few times always excellent value fur money.

Dear Mrs West,

Thank you so much for taking the time to share your feedback with us, and for your continued visits—it truly means a great deal to the whole team.

We're delighted to hear that you enjoyed another comfortable stay and found our rooms consistently spotless. It's great to know you appreciate the convenience of our location, making it easy for you to reach the town centre and enjoy your theatre outings.

Your kind words about the value you receive each time you stay are especially rewarding for us. We’re grateful for your perfect ratings across room quality, cleanliness, service, location, and price.

Thank you again for your thoughtful review. We hope your next visit gives you a chance to enjoy the restaurant again, and we look forward to welcoming you back to The Churchill soon.

Kind regards
from all of us at The Churchill
Back to Top CERTIFICATE what's this?