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Public Reviews Score
89%

"Very satisfied"

Based on 9,830 reviews across 6 portals
:
By Mrs K Robertshaw
Leisure travelers
70-79 years
Reviewed: 8 years ago (08/03/2018)
Date of experience: 02/2018

A very friendly and helpful staff. The room and the food were excellent and we would recommend your hotel to friends. Ideally situated for the city, theatre and stationn

By p bonney
Leisure travelers
50-59 years
Reviewed: 8 years ago (06/03/2018)
Date of experience: 02/2018

Very convenient for walking to all attractions. Room was a bit cramped, but with splendid view of the Minster.

By Yvette
Leisure travelers
30-39 years
Reviewed: 8 years ago (05/03/2018)
Date of experience: 02/2018

Excellent service. Rooms are ok. I would consider staying here again as the location is excellent. Be prepared to be surrounded by lots of pictures of Churchill :)

By Laura Bird
Leisure travelers
20-29 years
Reviewed: 8 years ago (04/03/2018)
Date of experience: 02/2018

When booking our room over the phone i was delighted with the service and even told the chap who answered how lovely he was.
On arrival we were greeted by a fantastic receptionist who was very welcoming and offered lots of advise for places to eat and things to do in York.
The room was perfectly presented and cleanliness was of a high standard. Comfy bed also.
Unfortunately the breakfast which was included in our rate was horrific. The Breakfast Manager delivered our food so he must of seen that is was completely covered in oil and was not to the standard of what the hotel must pride itself in being. He did offer to ask the chef to make us a fresh one but my partner and myself were not going to eat anything from that kitchen!!
I have worked in Hospitality for years and i was disgusted with the service at breakfast provided. I asked for a refund for the breakfast only and was told this was not possible due to the type of booking we made.
We left very disappointed and to honest it put a dampener on our first stay in York!

By Adam
Leisure travelers
20-29 years
Reviewed: 8 years ago (04/03/2018)
Date of experience: 02/2018

We couldn't have asked for a better location, however for the price paid we were expecting something more from the room. As an over 6ft man, I could barely swing my arms around the room. Breakfast was nice and most staff were good too. Main disappointment was the cleanliness of the room. Unfortunately would not stay again in one of those rooms.

By Racahel portman- fisher
Leisure travelers
30-39 years
Reviewed: 9 years ago (27/02/2018)
Date of experience: 02/2018

It was a great hotel. I will recommend and I’ll be back as soon as I can !
The room was beautiful. We loved the decor of the whole place.

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (21/02/2018)
Date of experience: 02/2018

Me and my partner enjoyed our stay. We only stayed the night but it was lovely. Many thanks to all..

By Rachel O'Sullivan
Business
40-49 years
Reviewed: 9 years ago (19/02/2018)
Date of experience: 02/2018

Great hotel, lovely friendly and helpful staff. Like I say wish I could have stayed in 141 for the whole 4 days as much better room for getting good and full nights sleep!!

By Chris
Leisure travelers
50-59 years
Reviewed: 9 years ago (19/02/2018)
Date of experience: 02/2018

The stay was excellent. We would definitely come back to The Churchill -m thanks for our lovely stay. A+++

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (18/02/2018)
Date of experience: 02/2018

Very good, a lovely hotel. our room was perfect and the service impeccable. Next time we come to York, we'll be back!

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