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Public Reviews Score
89%

"Very satisfied"

Based on 9,830 reviews across 6 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (06/02/2018)
Date of experience: 02/2018

Massively dissatisfied and disappointed as this was a birthday treat for my wife and the room just totally let it down. Ending with a pice of time in her foot when we were meant to go out walking that afternoon. Absolutely gutted!!

By JDM
Leisure travelers
40-49 years
Reviewed: 9 years ago (06/02/2018)
Date of experience: 02/2018

First class. Our third visit to this hotel and will definitely come back again. Great hotel with excellent service and staff. Definitely recommend

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (06/02/2018)
Date of experience: 02/2018

Really enjoyed our stay although I was surprised that a superior double room does not include mini fridge or a safe. The room was also poorly appointed in that the seating was under the television and no working desk. First world problems I know, but it is a review.

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (06/02/2018)
Date of experience: 02/2018

Very enjoyable stay except for having to move from room 115 at midnight because of constant noise from boiler below. Apparently this is a known problem by hotel staff. Otherwise excellent.

By Damian Lawlor
Leisure travelers
40-49 years
Reviewed: 9 years ago (06/02/2018)
Date of experience: 02/2018

We had a fantastic experience, such a lovely hotel with fantastic staff offering great service, I had a good feeling about this place so much so I cancelled my reservation at the Principal at the 11hour and booked Churchill instead, nothing against the Principal but this had a much better feel to it and we we not disappointed, can't wait to return.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (06/02/2018)
Date of experience: 01/2018

Having booked this through red letter days and a recommendation we were both excited about our visit. The excitement didn’t last long when we were greeted by “ oh your the red letter day booking”. The room was very small and I actually fell out of bed in the night( I’m only a size 12) . I don’t know how a 6ft man would have coped in the bed!!! There was only one bath towel and hand towel in the bathroom, so we had to locate the others, which were in the wardrobe!!! Dinner was ok, but squashed in the restaurant. Breakfast was lovely , glad we got down early though as we would have been in top of everyone again. York is a lovely place to visit and location of the hotel is fab. Just a shame about the room.

No Public Name
Business
40-49 years
Reviewed: 9 years ago (04/02/2018)
Date of experience: 01/2018

Good, staff were friendly and location was good. The room was clean and the clean up service was also excellent.
Csrpetcouldpoddiblt so with being renewed

By Andrew Lovie
Leisure travelers
50-59 years
Reviewed: 9 years ago (04/02/2018)
Date of experience: 01/2018

Fun, quirky decor, up market, looks fully re-decorated recently. Looking forward to staying here again when next in York.

By Martin Sheffield
Leisure travelers
70-79 years
Reviewed: 9 years ago (04/02/2018)
Date of experience: 01/2018

We have been coming to the Churchill for about 30years, and it is always nice. We tend to come on special occasions, and in the past.John as always tried to give us a better grade room ( if available). It would have been nice if this had happened this tim e , as it was Julie’s birthday.
Martin
Xxx

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (04/02/2018)
Date of experience: 01/2018

Excellent very clean frendly staff excellent location for York would definitely go again would recommend it.

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