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Public Reviews Score
89%

"Very satisfied"

Based on 9,866 reviews across 6 portals
:
By Nik (Doncaster)
Leisure travelers
50-59 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

A first class venue for a Christmas shopping trip, will be back next year for more of the same. The staff all go the extra mile to make sure your stay is enjoyable

By Neil and Janette Skidmore
Leisure travelers
40-49 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

Fantastic experience, great location, brilliant staff, beautiful decor. Everything was absolutely brilliant

By Shaun Wadsworth
Leisure travelers
60-69 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

Great as usual. Been several times and always had a great time. Staff excellent very friendly.
Looking forward to booking again.

By Pete M
Leisure travelers
50-59 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

Love this hotel. York is a magical place and this hotel accentuates its majesty every time we visit. Can't fault it.

By Rachel atkins
Leisure travelers
40-49 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

very enjoyable stay. this was our 2nd visit and will definately come again, perhaps bring our children next time.

By Mr and Mrs Rose.
Leisure travelers
50-59 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

A lovely stay in an idilic location. We have stayed many times before and hope to stay many times in the future.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (24/12/2017)
Date of experience: 12/2017

On the whole we had a very pleasant stay. We would consider staying there again but would choose to eat breakfast at one of the local cafes down the road at half the price. We didn’t eat in the restaurant in the evening so can’t comment on that. The staff were lovely and couldn’t do enough to help us. Check-in and checkout was very prompt and efficient with plenty of useful advice on where to go in the city centre. The room we stayed in was a family room. It was nicely decorated very clean and quiet. However it was on the small side and felt very cramped when the four of us were in there together. For a family room it was on the small side compared to what we have been used to at other destinations And for that reason if I was travelling with the children again we would not stay at this hotel. However travelling alone or with a partner I would consider staying again.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (22/12/2017)
Date of experience: 12/2017

Great hotel in a perfect location , just what we needed for our pre Christmas break.
The gentleman on reception was friendly, attentive, helpful and always had a smile for everyone.
We will be back

By Susan Clark
Leisure travelers
70-79 years
Reviewed: 9 years ago (21/12/2017)
Date of experience: 12/2017

Very good experience just the breakfast a bit of a disappointment - no buffet for croissants, etc. and no kippers!

By Kevin & Susan
Leisure travelers
50-59 years
Reviewed: 9 years ago (21/12/2017)
Date of experience: 12/2017

Excellent hotel with very attentive staff, we really enjoyed our Christmas treat and will definitely return.

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