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Public Reviews Score
89%

"Very satisfied"

Based on 9,867 reviews across 6 portals
:
By Gavin Doyle
Leisure travelers
50-59 years
Reviewed: 9 years ago (22/08/2017)
Date of experience: 08/2017

Room too small for the price we paid, the bed was very uncomfortable, one night a neighbour had there television on very loud. We couldn't sleep, informed the reception, they did go to the room. They did turn the tv down then, but as soon as the staff had left the tv went back to loud. I was not impressed.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (21/08/2017)
Date of experience: 08/2017

We had a small double room comfortable clean bedroom.reception staff were freindly and helpful
Was not that keen on breakfast .dinner was nice could have been extra vegetables
Would certainly stay again

By Amy
Leisure travelers
30-39 years
Reviewed: 9 years ago (20/08/2017)
Date of experience: 08/2017

Good room and impressed by service from staff - including changing sheets on bed on arrival due to spillage and changing over to double bed - REALLY appreciated.

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (20/08/2017)
Date of experience: 08/2017

Wonderful, a great place, and really lovely staff. We were made to feel so welcome and taken care of. Great décor and building, and a great spot for getting around town too.

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (20/08/2017)
Date of experience: 08/2017

Excellent experience and would recommend to anyone who is coming to York for the weekend. Definitely try the gins they have to offer

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (18/08/2017)
Date of experience: 08/2017

We enjoyed our stay at the hotel the room was small but modern, nicely furnished and clean. Hotel staff were very friendly and helpful. Location was perfect. We would definitely book again.

By Mcgee
Leisure travelers
60-69 years
Reviewed: 9 years ago (18/08/2017)
Date of experience: 08/2017

Very good, just a bit pricey. The parking charge wasn't mentioned when I booked and a bit excessive in my opinion

By Lyn O'Kelly
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/08/2017)
Date of experience: 08/2017

We had a wonderful time here and will be coming back, only very small things that needed attention in the room. The only thing major I would change is the parking fee for guests.

No Public Name
Business
60-69 years
Reviewed: 9 years ago (18/08/2017)
Date of experience: 08/2017

Very good hotel with atmosphere and quality services excellent location very good restaurant and bar

By Wayne Gallagher
Business
20-29 years
Reviewed: 9 years ago (18/08/2017)
Date of experience: 08/2017

Thoroughly enjoyable stay. The hotel appears very well maintained and all staff were helpful. The décor was much more interesting than you normally find at a chain hotel and gave an overall feel of luxury.

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