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Public Reviews Score
89%

"Very satisfied"

Based on 9,867 reviews across 6 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (24/07/2017)
Date of experience: 07/2017

very pleasant & helpful staff. nicely themed hotel and great location. would probably look to stay here again

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (24/07/2017)
Date of experience: 07/2017

If you prefer to sleep before 10:30 make sure to ask for a room not facing the railway tracks to/from Scarborough.

By Anne
Leisure travelers
60-69 years
Reviewed: 9 years ago (24/07/2017)
Date of experience: 07/2017

Very friendly staff, very good location to visit the city. Very nice room though without a view and very clean.

By Steve Johns
Leisure travelers
50-59 years
Reviewed: 9 years ago (23/07/2017)
Date of experience: 07/2017

Excellent Hotel, we enjoyed staying there, location perfect and staff very friendly, a special mention for Matt who was very helpful and credit to the hotel

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (22/07/2017)
Date of experience: 07/2017

Lovely stay. Apart from towels and bar smell. Iron and board really handy. Room 137 quirky. Nice bathroom. Service at bar good.

By Jake
Leisure travelers
20-29 years
Reviewed: 9 years ago (22/07/2017)
Date of experience: 07/2017

A very nice, well presented hotel and a perfect place to stay for a few days in York. The room was amazing and me and my partner enjoyed it very much, the only downsides were about the water temperature and pressure within the shower, although this maybe because of the times we had a shower with many other people doing the same. On top of this a small breakfast menu and only warm food for the price of the stay was disappointing although didn't take anything off a amazing weekend.

By Tolis D.
Leisure travelers
40-49 years
Reviewed: 9 years ago (22/07/2017)
Date of experience: 07/2017

We very much liked our stay and the staff were very, very friendly and helpful. The bedroom was clean and very nice for a family of four and the bathroom very clean and nicely stocked. A great place for families to stay and close to all the York attractions. We would stay here again!

By Alan Rutter
Leisure travelers
50-59 years
Reviewed: 9 years ago (21/07/2017)
Date of experience: 07/2017

A friendly welcome at check set the tone for a very pleasant stay and enhanced our visit to the city .

By Graham Drake.
Leisure travelers
60-69 years
Reviewed: 9 years ago (21/07/2017)
Date of experience: 07/2017

Very comfortable. Thank you.
We found the staff at reception very helpful and courteous also the bar attendants were friendly. Again thank you.

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (20/07/2017)
Date of experience: 07/2017

Nicely decorated shame about the size and temperature of the room. Also car park very cramped. Staff were helpful.

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