No Public Name
Leisure travelers
40-49 years
Reviewed:
9 years ago
(07/07/2017)
Date of experience:
07/2017
By L H Dixon
Business
40-49 years
Reviewed:
9 years ago
(07/07/2017)
Date of experience:
07/2017
By Tilly Gurney
Leisure travelers
<20 years
Reviewed:
9 years ago
(07/07/2017)
Date of experience:
07/2017
By Jon Redfield
Leisure travelers
40-49 years
Reviewed:
9 years ago
(06/07/2017)
Date of experience:
07/2017
By Ian
Leisure travelers
50-59 years
Reviewed:
9 years ago
(06/07/2017)
Date of experience:
07/2017
By MD
Leisure travelers
40-49 years
Reviewed:
9 years ago
(05/07/2017)
Date of experience:
06/2017
By Derek Ward
Leisure travelers
50-59 years
Reviewed:
9 years ago
(04/07/2017)
Date of experience:
06/2017
By Sandra Ledger
Leisure travelers
50-59 years
Reviewed:
9 years ago
(04/07/2017)
Date of experience:
06/2017
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(04/07/2017)
Date of experience:
06/2017
By Amy Smith
Leisure travelers
20-29 years
Reviewed:
9 years ago
(03/07/2017)
Date of experience:
07/2017
Good and enjoyed our stay but the hotel only met our expectations for the room rate, for a hotel with no other facilities such as leisure. Have paid the same or less in many hotels and either received alot better service that exceeded expectations, it had comparable good location, better room facilities such as safe, fridge, fresh milk, a room that could not be faulted in anyway with regards to standard of decor and carpet or it had good leisure facilities. Did not exceed expectations in any aspect and a few aspects could be improved. Liked the style of decor and the history and story of the hotel. Great location and parking. Although felt the room rate was enough without the additional charge for parking but understand this is the policy when not booking direct. Would not have expected a significant area of completely threadbare carpet for this room rate. Service at bar very hit and miss and had to seek out a member of staff on more than one occasion. In general, all the staff could be more proactive about acknowledging guests and being attentive, other than this being at the really obvious interactions such as check in, check out and breakfast. For example when walking past reception during the stay and passing housekeeping staff in the corridors. One safety aspect was also that the fire exit at the rear on the ground floor, at the bottom of the stairs was obstructed each day when housekeeping was being carried out with bags of toilet rolls and supplies and also often the corridors had alot of towels on the floor outside rooms. Some recycling information would be welcome too.