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Public Reviews Score
89%

"Very satisfied"

Based on 9,872 reviews across 6 portals
:
By Mrs Cooper
Leisure travelers
50-59 years
Reviewed: 9 years ago (07/10/2017)
Date of experience: 10/2017

York was part of four trip and the hotel and experience was the best part, the hotel is beautiful and atmospheric and the food possibly the best we've ever had. Wonderful Thank you.

No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (05/10/2017)
Date of experience: 09/2017

The room was poor and that's one of the key factors in any stay. So although the other areas were OK, I rate the experience as poor. Your 71% rating is therefore somewhat flattering.

By Lynda
Leisure travelers
50-59 years
Reviewed: 9 years ago (05/10/2017)
Date of experience: 10/2017

Was very enjoyable friendly staff very convenient for walking into city centre.very good parking on site.

By ANTHONY FOWLER
Leisure travelers
60-69 years
Reviewed: 9 years ago (04/10/2017)
Date of experience: 10/2017

Outstanding hotel and customer service. We were uograded to the Prince of Wales suite. Thank you
❤❤

By Robert
Leisure travelers
50-59 years
Reviewed: 9 years ago (04/10/2017)
Date of experience: 10/2017

Very good location and a lovely period property with a lot of history. We have already recommended it to others and would definitely visit again.
Quirky decor.
Ample parking and could just leave the car and not drive again until departure

By John Smith
Leisure travelers
60-69 years
Reviewed: 9 years ago (02/10/2017)
Date of experience: 09/2017

Very good location with onsite car parking. Friendly welcome and comfortable clean rooms.
Superb breakfast.

By Richard Westley
Leisure travelers
50-59 years
Reviewed: 9 years ago (02/10/2017)
Date of experience: 09/2017

A great stay which will be repeated. Thanks a million. Lovely place with excellent staff. Food splendid and location superb

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (01/10/2017)
Date of experience: 10/2017

Excellent hotel, only takes 5 mins to walk into York and parking on site. Staff helpful too and friendly

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (01/10/2017)
Date of experience: 09/2017

Very good, very helpful staff, great location. Very close to all the sights, has on-site parking as well

By Mrs donnelly
Leisure travelers
50-59 years
Reviewed: 9 years ago (01/10/2017)
Date of experience: 10/2017

Was really disappointed in the room it was my husbands 50th birthday so upgraded to superior room was gutted the standard we previously stayed in was much nicer was too dark and stuffy no view had to leave window open all night which didn't like to do on ground floor for the price I expected a lot nicer with a view last time we came we had comfy bed amazing pillows nice room loved it
Come home disappointed both have achy backs very disappointing room

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