The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,977 reviews across 6 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (16/05/2017)
Date of experience: 05/2017

Very good overall, easy walk to all the sights. Staff very helpful. Would recommend, in fact have already done so.

No Public Name
Business
70-79 years
Reviewed: 9 years ago (15/05/2017)
Date of experience: 05/2017

Thank you. Hospitality was good and cleanliness. Some staff were extremely obliging; some could be more welcoming and friendly. Great location.

By Darren
Leisure travelers
50-59 years
Reviewed: 9 years ago (13/05/2017)
Date of experience: 05/2017

I assumed after paying £340 for two nights, I would get breakfast, but I was told no, this would cost extra.
I also read that the hotel had ample car park spaces and again assumed this was included, but again it was an extra, costing £10 per day.
I booked a superior room and expected a pleasant room with maybe a view of York, but again no, we were put in a room called the bunker ! I knew why when we were taken down to the cellar !
The room had no windows and very low ceilings, and low level lighting. We did ask to move to another room but were told there was nothing available until the next day, which meant moving after one night in the bunker ! we decided it was not worth it for one night.
All in all I was quite disappointed, as this was a special trip for our wedding anniversary.
One other problem was the very loud slamming doors in the mornings on the corridor.

No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (11/05/2017)
Date of experience: 04/2017

Friendly, helpful and courteous staff. Good location. Clean and well appointed venue.
Disappointed that car parking and breakfast are "extras".
Overall a very pleasant stay.

By Mr & Mrs Dunbar
Leisure travelers
40-49 years
Reviewed: 9 years ago (09/05/2017)
Date of experience: 05/2017

The Prince of Wales Suite we stayed in was beautiful, full of character, this was our honeymoon and thought we may have been treated with alittle more special attention. This was not the case, no bubbly or personal touches. The staff were very welcoming, warm and friendly, but they did not go out of their way to make us feel extra special. Maybe placing some freshly cut flowers in the most expensive suite would have made the room feel that extra bit more special. We did however enjoy our stay and the location was perfect for touring York. Many places to eat out in which we did daily.

By Jo hargreaves
Leisure travelers
30-39 years
Reviewed: 9 years ago (09/05/2017)
Date of experience: 05/2017

Very pleasant staff extremely friendly and helpful. Would definitely stay here again. Location excellent just a few moments away from everything.

By Miss Susan Holmshaw
Leisure travelers
40-49 years
Reviewed: 9 years ago (07/05/2017)
Date of experience: 04/2017

Staff very friendly and helpful, enjoyed our stay!! Few things to consider, change your wine glasses, ordered a lovely bottle of red wine, to then be given a very cheap wine glass!! We did ask for one of the nice ones which were behind the bar!! Also had to ask for some more cups for our room and they came all stained, need to get some stain remover or new cups and saucers!!

By Janine
Leisure travelers
20-29 years
Reviewed: 9 years ago (06/05/2017)
Date of experience: 05/2017

Great, would go back. Overall very happy experience, nice staff, great location, just slightly pricey.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (06/05/2017)
Date of experience: 05/2017

it was ok -all as individual ratings as we wanted to be near the centre of York with parking - we have stayed before about 6 years ok - breakfast was better last time

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (06/05/2017)
Date of experience: 05/2017

Fantastic hotel with great character. All staff were friendly and helpful. The breakfast was a little disappointing for the price but thats literally the only fault i have. A brilliant hotel!

Back to Top CERTIFICATE what's this?