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Public Reviews Score
89%

"Very satisfied"

Based on 9,872 reviews across 6 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

Generally speaking I was comfortable. The staff were exceptionally helpful, especially the valet service.

No Public Name
Leisure travelers
<20 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

Delightful would return when I'm in york staff were friendly and helpful. ...........................

By Mike Turner
Leisure travelers
80+ years
Reviewed: 9 years ago (26/09/2017)
Date of experience: 09/2017

Been going to the Churchill for decades. Current incarnation not to everyones taste but works well enough. You know how to charge. Prices probably top end normal for York.

By Mr. & Mrs. J. Wittwer
Leisure travelers
60-69 years
Reviewed: 9 years ago (25/09/2017)
Date of experience: 09/2017

We have stayed at the Churchill numerous times over the years. The hotel staff remain outstanding in their attention paid to guests. It is our preferred location to stay when visiting York because of the continued high quality of the food, rooms and staff.

By Tarbie
Leisure travelers
40-49 years
Reviewed: 9 years ago (25/09/2017)
Date of experience: 09/2017

loved York and will come back
Over all Hotel was good but used a RED LETTER voucher and felt we would have got a better deal going direct

By Patti Partridge
Leisure travelers
70-79 years
Reviewed: 9 years ago (25/09/2017)
Date of experience: 09/2017

We enjoyed our break and would be very happy to return . The staff were excellent and we would have appreciated them wearing name badges so we could have commended some in particular .

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (24/09/2017)
Date of experience: 09/2017

Good location to centre, clean, nice staff, disappointed with evening meal on arrival but would stay again.

By Tracey Marshall
Leisure travelers
50-59 years
Reviewed: 9 years ago (24/09/2017)
Date of experience: 09/2017

I have to be honest. The pluses was the outstanding service. Ian and 'the rest of the gang' were phenomenal. Absolutely loved the location. Walking distance from the train and nice and quiet from the city centre. ATM and Sainsbury very close. The negative was no safe in room, no counter space in bathroom and an outdated mattress on the bed. I would rate this hotel 3.5 stars which appeals to many. Price was indicative of the hotel.

By Mrs. Marcia Marsom
Leisure travelers
70-79 years
Reviewed: 9 years ago (23/09/2017)
Date of experience: 09/2017

My friends and I have stayed at the Churchill on two previous occasions., and have enjoyed the experience greatly.This time however, we were disappointed with the changes. I appreciate the need for updating and improvement, and while the rooms were very nice, we were disappointed with the changes to the restaurant, which now no longer offers that"something special.".We were most disappointed with our evening meal". The staff however continue to be delightful, and on that element you are to be congratulated. I hope to come and stay at the Churchill again in the future, but will not be using the restaurant in the evening.

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (23/09/2017)
Date of experience: 09/2017

I found the hotel and grounds very impressive. It was close to the centre of York which was excellent. Will definitely return.

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