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Public Reviews Score
89%

"Very satisfied"

Based on 9,838 reviews across 6 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (06/11/2017)
Date of experience: 11/2017

My comment was simply: We'll be back. I felt this said all that was needed - the rest is padding. I do not find it appropriate to require me to submit a minimum no. of characters. I presume this is imposed by Customer Alliance rather than the hotel?

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (06/11/2017)
Date of experience: 11/2017

Not bad experience overall. Would love to come back. Hopefully next time, we'll be welcomed by a friendlier reception.

By Mrs Abreu
Leisure travelers
50-59 years
Reviewed: 9 years ago (06/11/2017)
Date of experience: 11/2017

Hotel and staff were lovely. Staff were really helpful requested a bath so on the second night they changed our room. Both rooms were have high standards. Would definitely visit again.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (05/11/2017)
Date of experience: 11/2017

John upgraded us to the wine cellar room at the very bottom, it was very artsy and cool. Probably the most memorable state of our trip.

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (05/11/2017)
Date of experience: 11/2017

Excellent location all staff where very helpful would go back and recommend to friends and family.

By Room 125
Leisure travelers
40-49 years
Reviewed: 9 years ago (05/11/2017)
Date of experience: 11/2017

Friendly staff but very uncomfortable bed. Had to flip mattress to get a level of comfort to be able to sleep

No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (05/11/2017)
Date of experience: 11/2017

Very comfortable room with views of The Minster. Close to the main attractions in York. The Hotel was easy to locate.

No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (05/11/2017)
Date of experience: 11/2017

Average . Overpriced for what was on offer. Hotel very dark with lots of black paint which made it seem rather dull.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (05/11/2017)
Date of experience: 11/2017

Average. Nothing really wrong and nothing outstanding. Staff were very helpful and friendly. Room was small for the price and the bathroom very small with no room to put any sponge bags or hang anything up.

By dale athow
Leisure travelers
50-59 years
Reviewed: 9 years ago (04/11/2017)
Date of experience: 10/2017

lovely hotel with pleasant staff.all attractions within an easily walkable distance. Would have had breakfast here if it was cheaper

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