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Public Reviews Score
89%

"Very satisfied"

Based on 9,875 reviews across 6 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (20/07/2017)
Date of experience: 07/2017

Nicely decorated shame about the size and temperature of the room. Also car park very cramped. Staff were helpful.

By Anna Alterman
Leisure travelers
50-59 years
Reviewed: 9 years ago (19/07/2017)
Date of experience: 07/2017

Normally love this hotel, but had 2 rooms near a main corridor door & was woken at 6am by the door creaking & people talking! Staff v polite & pleasant as always!

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/07/2017)
Date of experience: 07/2017

Great location. Parking available but a bit pricey. Never had to pay for parking at a hotel before!!!

By Jackie Wilkins
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/07/2017)
Date of experience: 07/2017

Very good, lovely staff who could not be more helpful. Excellent location, within easy walking distance of York centre.

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (17/07/2017)
Date of experience: 07/2017

We had a lovely stay as it was for a special occasion wedding anniversary. The staff were very friendly and welcoming

By Mick
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/07/2017)
Date of experience: 07/2017

As expected it was ok
Now finished this review just writing out
To fill this rechard form this is / how long this bit has to be

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (16/07/2017)
Date of experience: 07/2017

Nice hotel . Pleasant stay, good location close to York centre. Would have been nice to have breakfast included in price

By holmes
Leisure travelers
60-69 years
Reviewed: 9 years ago (16/07/2017)
Date of experience: 07/2017

We really liked the hotel and will definitely stay there again when we are in York. I loved the quirky decor!

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (16/07/2017)
Date of experience: 07/2017

Excellent location within walking distance of all the sights. Hotel showing wear and tear. Bathroom lighting terrible and extractor fan very noisy. Service very routine, not engaged. Food in restaurant terrible: overcooked and looked as if it had been reheated several times.

By Jean Johnson
Leisure travelers
60-69 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

It is always excellent from check in to check out, first class customer service from all the staff who make you feel very welcome, faultless.

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