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Public Reviews Score
89%

"Very satisfied"

Based on 9,998 reviews across 6 portals
:
By neil dunn
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/11/2016)
Date of experience: 11/2016

Brilliant overall will be coming again :) location was perfect for our shopping trip and the room was a perfect relaxing experience

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/11/2016)
Date of experience: 11/2016

The location was excellent, very close to all of the central attractions. This was handy as we didn't have much time in York! We loved the hotel's decor, and breakfast was great with vegetarian choices. (Always appreciated).

By Katie Hall
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/11/2016)
Date of experience: 11/2016

Overall, an excellent, warm-hearted/welcoming hotel! The hotel was extremely clean and beautifully decorated. All of the staff I encountered were kind and helpful. I would and will 100% stay again.

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/11/2016)
Date of experience: 11/2016

OK but car park a let down, small gate I could barely get my car through and narrow space to park...

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (17/11/2016)
Date of experience: 11/2016

Very enjoyable and relaxing. This was our fifth visit to the hotel in the last three years. Already thinking of when to return.

By Helen Caswell
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/11/2016)
Date of experience: 11/2016

Reception staff extremely friendly, car park interesting difficult gate to get in !! Very nice stay.

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (17/11/2016)
Date of experience: 11/2016

The hotel was good, however we were in the 'bunker room' which given its location was actually quite noisy throughout the night. The main door into the room didn't lock (the lock didn't line up with the hole) but apart from that was a very nice hotel with friendly helpful staff.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (17/11/2016)
Date of experience: 11/2016

Great room great facilities apart from the shower not being very good parking onsight a bonus close to town

By Chris
Leisure travelers
30-39 years
Reviewed: 9 years ago (15/11/2016)
Date of experience: 11/2016

Excellent hotel, great location and nothing is too much trouble, well recommended - if your looking for a light lunch go for the steak sandwich

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (15/11/2016)
Date of experience: 11/2016

We stayed at Hotel for a special occassion. Hotel and staff were absolutely first class. Staff were friendly and happy to help with anything we needed. The only thing that we could fault was that we couldn't get the internet in our room. But plenty of internet coverage in restaurant and bar area. Would definately stay again if we visited York and recommend to friends and family.

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