By Fraser Hunter
Leisure travelers
30-39 years
Reviewed:
9 years ago
(18/10/2016)
Date of experience:
10/2016
No Public Name
Leisure travelers
40-49 years
Reviewed:
9 years ago
(18/10/2016)
Date of experience:
10/2016
No Public Name
Leisure travelers
20-29 years
Reviewed:
9 years ago
(17/10/2016)
Date of experience:
10/2016
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(17/10/2016)
Date of experience:
10/2016
By Shaun Wadsworth
Leisure travelers
60-69 years
Reviewed:
9 years ago
(17/10/2016)
Date of experience:
10/2016
By Stuart Lockhart
Leisure travelers
60-69 years
Reviewed:
9 years ago
(15/10/2016)
Date of experience:
10/2016
By Mrs J Jenkins
Leisure travelers
60-69 years
Reviewed:
9 years ago
(14/10/2016)
Date of experience:
10/2016
No Public Name
Leisure travelers
60-69 years
Reviewed:
9 years ago
(14/10/2016)
Date of experience:
10/2016
By Lesley Matthews
Leisure travelers
50-59 years
Reviewed:
9 years ago
(14/10/2016)
Date of experience:
10/2016
By Andy Watkins
Leisure travelers
50-59 years
Reviewed:
9 years ago
(14/10/2016)
Date of experience:
10/2016
The room (118) was very small, we were incredibly disappointed when we walked in. The room just did not reflect the hotel we thought we were coming into, it looks amazing on the outside. We were so gutted and felt so cheated by you that we felt we could not even enjoy the bar or restaurant as we had such a sour taste in our mouth. We've stayed at Hotel 53 and Hampton by Hilton in York, both hotels had much nicer bigger rooms for the same money compared to the corner cupboard you stuck us in.
The TV was at a funny angle on the wall so when lying on the bed after a busy day it was really awkward to watch.
To make it worse on Wednesday 12th at 6.30pm when I went for a shower, there was no hot water coming through, that was the icing on the cake for me.
Never has a hotel spoiled a getaway for us as much as you did. We love York, we've been 4 times now and we'll keep coming back. Hopefully other hotels will not let us down as much as you did!