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Public Reviews Score
89%

"Very satisfied"

Based on 9,846 reviews across 6 portals
:
No Public Name
Family
50-59 years
Reviewed: 5 months ago (28/05/2026)
Date of experience: 05/2026

Great location in a very nice visual setting. Considering the price, this was a very good value room though the shower-bath was a little disappointing in terms the quality of the materials used i.e. the shower screen was not large enough meaning that the overhead shower could not be really used if one did not want to flood the bathroom

Dear Guest,

Thank you so much for taking the time to share your thoughts with us. We’re delighted to hear you found the location beautiful and enjoyed the value of your room, as well as the cleanliness and friendly service.

We do appreciate your honest feedback regarding the shower-bath. Your comments on the design and materials are taken on board, and we’re sorry for any inconvenience it caused during your stay.

Kind regards
from all of us at The Churchill
No Public Name
Family
50-59 years
Reviewed: 5 months ago (28/05/2026)
Date of experience: 05/2026

Lovely friendly hotel in a good location .
Carpark a bit expensive after paying to stay in the hotel.
I would stay at this hotel in the future if I visit York again.

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay with us.

It’s wonderful to hear that you enjoyed our welcoming atmosphere and convenient location, and we’re really pleased to know you would choose to return on your next visit to York.

We appreciate your comments regarding the car park charges. As is common for hotels in the centre of York, complimentary parking is very rare, but we always do our best to keep our rates in line with other options in the area.

Thank you again for your kind words and for letting us know that you had a positive experience overall. We look forward to welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (28/05/2026)
Date of experience: 05/2026

We had a lovely weekend and would deffinately return there. It was our 4th time with you. We wouldnt really want to look anywhere else.

Dear Guest,

Thank you so much for letting us know about your recent stay and for continuing to choose us time and again. It’s wonderful to hear that you enjoyed your weekend and that you feel at home with us every time you visit.

We're really delighted and grateful for your loyalty—there’s no higher compliment than when guests return and have no desire to stay anywhere else. Your kind remarks about the room, location, cleanliness, service, and value mean a lot to the whole team, and we’re thrilled to know everything met your expectations once again.

We truly appreciate you taking the time to share your experience, and we can’t wait to welcome you back for your next visit.

Kind regards
from all of us at The Churchill
By Malcolm Moughton
Couple
60-69 years
Reviewed: 5 months ago (28/05/2026)
Date of experience: 05/2026

The beer garden was a god send, with the very hot weather we had...this was one of the best gardens of any hotel we have stayed at.

Dear Malcolm,

Thank you so much for your kind words and detailed feedback. We are really pleased to know that you enjoyed relaxing in our beer garden, especially during the recent warm weather—it’s wonderful to hear it made your stay so memorable.

We're also grateful for your comments about our housekeeping and team; we always aim to provide spotless rooms and attentive service. Regarding your remarks on car parking charges, we do our utmost to keep our prices in line with other hotels in central York, where complimentary parking is very rare.

We hope to welcome you back soon for another enjoyable stay.

Kind regards
from all of us at The Churchill
By Chris Mooney
Alone
70-79 years
Reviewed: 5 months ago (28/05/2026)
Date of experience: 05/2026

A brief but reasonably comfortable stay in a well located property, with attentive, polite and friendly staff.

Dear Chris,

Thank you very much for taking the time to share your feedback with us following your recent stay.

We’re delighted to hear that our central location worked so well for your visit, making it easy to explore all that York has to offer. It’s also wonderful to know that you found the team to be attentive, courteous and welcoming throughout your time here.

It’s good to read that you found your stay comfortable overall, and we’re pleased the cleanliness and service met your expectations. We also appreciate your comments on the pricing—it’s important to us to offer good value for guests while maintaining our standards.

Thank you again for your review. We hope to have the pleasure of welcoming you back to The Churchill for another enjoyable visit in the future.

Kind regards
from all of us at The Churchill
By Kim Cuttriss
Couple
50-59 years
Reviewed: 5 months ago (23/05/2026)
Date of experience: 05/2026

So impressed by our stay here! Fabulous room, wonderful staff and the perfect location for enjoying York.

Dear Kim,

Thank you so much for taking the time to share your glowing feedback following your recent stay with us.

We’re absolutely delighted to hear that you were so impressed and that your experience in York was made even better by your fabulous room and our team’s warm hospitality. It’s wonderful to know that our location helped you make the most of everything the city has to offer, and that you found both the cleanliness and service up to the mark.

Your high ratings across all aspects truly mean a lot to everyone here. We greatly appreciate your kind words and are so pleased that your visit left such a positive impression.

We hope to have the pleasure of welcoming you back for another memorable stay in York very soon.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (23/05/2026)
Date of experience: 05/2026

We were happy with the distance from the city centre and the service we received, However the room was smaller than expected and we were disappointed with view out of the window.

Dear Guest,

Thank you very much for taking the time to share your feedback following your stay with us.

We’re pleased to hear that our location made it easy for you to explore York and that you received friendly service from the team during your visit. It’s also wonderful to know that the standards of cleanliness met your expectations.

We’re sorry to learn that the size of your room and the view from your window did not quite meet what you had hoped for—your comments on this are truly appreciated and will be kept in mind as we continue to review our guests’ experiences.

Thank you again for your feedback. We hope to have the pleasure of welcoming you again in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 5 months ago (21/05/2026)
Date of experience: 05/2026

We had a very enjoyable stay and look forward to returning sometime in the future for a longer visit.

Dear Guest,

Thank you so much for your lovely feedback. It’s wonderful to hear that you had such a pleasant experience and found our location convenient for exploring the city.

We truly appreciate your mention of our team’s friendly service and the high standards of cleanliness throughout your stay. We look forward to welcoming you again for an even longer visit next time.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (21/05/2026)
Date of experience: 05/2026

An excellent hotel & a really good experience & would stay again! The room was superb & likewise, so was the service!

Dear Guest,

Thank you so much for taking the time to share your fantastic feedback following your recent stay with us.

We’re truly delighted to hear that you had such a positive experience and that your room and the service both exceeded your expectations. Knowing that you found everything spotless and appreciated the quality we provide means a lot to the whole team. It’s great to hear our location made exploring York easy for you too.

Thank you again for your wonderful comments. We’re thrilled to know you’d consider staying with us again, and we look forward to welcoming you back for another memorable visit in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (21/05/2026)
Date of experience: 05/2026

Very british... sehr stilvoll eingerichtet und sehr sehr freundliches Personal. Sehr leckeres Frühstück.

Dear Guest,

Thank you so much for taking the time to share your thoughtful feedback and for awarding such high marks across all aspects of your stay.

We're thrilled to know that the classic British charm and style of our hotel made a positive impression on you, and it's heartening to hear that our team’s friendliness stood out throughout your visit. It’s also lovely to learn that you enjoyed our delicious breakfast and the spotless condition of the rooms, linens, and breakfast area.

We’re pleased that our location proved convenient, placing you within walking distance of York’s main sights. At the same time, we do appreciate your comments regarding the proximity of the railway line to your room. Feedback like yours helps us to understand our guests’ experiences and is very valuable as we continue to enhance comfort for everyone.

Your kind words about value for money are much appreciated. We are grateful for your recommendation and hope to have the pleasure of welcoming you back again.

Kind regards
from all of us at The Churchill
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