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Public Reviews Score
89%

"Very satisfied"

Based on 9,832 reviews across 6 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (06/02/2017)
Date of experience: 01/2017

The hotel is very tastefully decorated and situated in a very handy location near to the prime sites in York. I was very pleased with my choice and would certainly stay again.

By Valerie Hudson
Leisure travelers
50-59 years
Reviewed: 10 years ago (06/02/2017)
Date of experience: 02/2017

Beautiful hotel , nice garden and very helpful staff central location 10 mins to York Minister and city center

No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (31/01/2017)
Date of experience: 01/2017

A nice stay in a good location. The shower in particular was excellent. I don't know what else to say!

By Sharon
Leisure travelers
50-59 years
Reviewed: 10 years ago (30/01/2017)
Date of experience: 01/2017

Great night away would recommend this hotel to everyone.
Staff were great arrived early but room was ready so got checked in straight away the young man on reception even showed us to our room nice touch

By David Flatley
Leisure travelers
50-59 years
Reviewed: 10 years ago (30/01/2017)
Date of experience: 01/2017

Very disappointed !! - Booked an executive room , 6;weeks in advance - then put in a room in the basement - Cups not washed !! - Wine didn't arrive - side dishes didn't arrive !! - Had to ask other waiter before both arrived !! - Poor value for money

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (29/01/2017)
Date of experience: 01/2017

Our overall experience of the hotel was excellent. All of the staff were very helpful and friendly. The meal in the beautiful restaurant was lovely. Only a very short walk into York, it's ideally located!

By Emma Foxwell
Leisure travelers
30-39 years
Reviewed: 10 years ago (23/01/2017)
Date of experience: 01/2017

Really enjoyed our stay and we would recommend it to our friends and family.. The ambiance of the hotel was amazing. .

By R Hughes
Leisure travelers
60-69 years
Reviewed: 10 years ago (23/01/2017)
Date of experience: 01/2017

Staff are pleasant and helpful particularly at check in. Overall it was just about ok and in quite a good location but I would not recommend the hotel.

By Paul McNutt
Leisure travelers
50-59 years
Reviewed: 10 years ago (23/01/2017)
Date of experience: 01/2017

Very good. This was our 6th or 7th stay. We stayed in one of the new basement rooms-Room 138. it was a well appointed room although the bathroom was quite small.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (22/01/2017)
Date of experience: 01/2017

Pleasant clean place to stay > i would have developed a bad back if I had stayed longer . Very clean new bathroom

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