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Public Reviews Score
89%

"Very satisfied"

Based on 9,846 reviews across 6 portals
:
No Public Name
Couple
30-39 years
Reviewed: 9 months ago (31/01/2026)
Date of experience: 01/2026

The Churchill Hotel was an amazing stay, the staff was very welcoming upon arrival and helpful, definitely will stay here again in the future

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay with us.

We are absolutely delighted to hear that you had such an enjoyable experience at The Churchill and that our team made you feel so welcome from the moment you arrived. It’s fantastic to know you appreciated both our convenient location—ideal for exploring York—and the comfort and cleanliness of your room.

Your perfect ratings for service, value, and overall experience truly mean a great deal to everyone here. We are so pleased to learn you would choose to return on your next visit to York.

Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 9 months ago (30/01/2026)
Date of experience: 01/2026

Faultless. We will definitely stay there again. Highly recommend. Good on site parking. Hotel is in an ideal position for a short walk into the shopping centre of York.

Dear Guest,

Thank you so much for sharing your wonderful feedback following your recent stay with us.

It’s fantastic to hear that you found everything about your visit faultless, from our spotless facilities to the ideal location just a short walk from the heart of York. Your comments about the convenience of on-site parking and the overall value of your experience are truly appreciated.

We’re delighted to know that every aspect of your stay—from the pristine condition of your room to the high standard of service—met your expectations. Hearing that you would highly recommend us and plan to return means a great deal to everyone here.

Thank you once again for your kind words and perfect scores. We look forward to welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 9 months ago (30/01/2026)
Date of experience: 01/2026

Very warm welcome. Would have liked to have had a longer stay be able to relax and enjoy the facilities provided by The Churchill ie the heated ‘igloos’ in the depths of winter

Dear Guest,

Thank you so much for your lovely feedback following your recent stay with us.

We’re delighted to hear that you received such a warm welcome and that the comfort of your room, alongside our convenient location, helped make your visit so enjoyable. It’s always great to know that guests feel safe and at ease while exploring York and returning to the hotel.

It’s wonderful you found everything so clean and appreciated both our service and the value of your last-minute booking. We appreciate your positive mention of the heated ‘igloos’—they really do provide a cosy spot to relax, especially in the colder months, and we hope you’ll be able to enjoy them on a future stay.

Thank you again for your thoughtful review and perfect scores across all aspects. We look forward to welcoming you back to The Churchill for a longer stay next time.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 9 months ago (30/01/2026)
Date of experience: 01/2026

Booked last minute very satisfied would definitely use again ........................................................

Dear Guest,

Thank you very much for taking the time to share your feedback after your recent stay with us.

We're delighted to know that your last-minute booking turned out to be an enjoyable visit and that you felt satisfied with your experience overall.

It means a lot to us that you would choose to stay with us again. We look forward to welcoming you back to The Churchill on your next trip to York.

Kind regards
from all of us at The Churchill
By HS
Friends
50-59 years
Reviewed: 9 months ago (30/01/2026)
Date of experience: 01/2026

Very friendly staff and had a lovely pot of tea in the hotel bar. I'd come back next time I'm visiting York...

Dear HS,

Thank you so much for your kind words. We’re delighted to hear you enjoyed our welcoming team and that you were able to relax with a pot of tea in the bar. It’s wonderful to know you would consider returning when you’re next in York.

We truly appreciate your thoughtful feedback and hope to welcome you back soon.

Kind regards
from all of us at The Churchill
By Tim
Business
60-69 years
Reviewed: 9 months ago (29/01/2026)
Date of experience: 01/2026

Excellent throughout and well located for the town centre. I enjoyed my stay and couldn’t have asked for more.

Dear Tim,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We’re absolutely delighted to hear that every aspect of your visit met your expectations and that you found the hotel’s location so convenient for exploring the town centre. It’s wonderful to know you enjoyed your stay from start to finish, and your perfect scores for the room, cleanliness, service, and value mean a great deal to all of us.

Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent visit in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 9 months ago (28/01/2026)
Date of experience: 01/2026

Nice couple of nights in lovely hotel.
Slightly disappointed with the price of parking.
Maybe reduced parking in January & February.

Dear Guest,

Thank you very much for taking the time to share your thoughts following your recent stay with us.

We’re glad to hear that you enjoyed a pleasant couple of nights at the hotel and that you appreciated the comfort of your room, our convenient location, and our commitment to cleanliness. It’s wonderful to know that you found the overall value appealing for a winter break.

We do take on board your feedback regarding parking charges. In keeping with other hotels in York city centre, we do our best to ensure our parking fees remain competitive.

Thank you once again for your comments and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable visit.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 9 months ago (28/01/2026)
Date of experience: 01/2026

A great place to stay in York lovely room great staff really nice food and a good location not far from the city centre had the choice of several hotels when booking but l believe l picked the right one and would definitely come back again when staying in York

Dear Guest,

Thank you so much for sharing your feedback following your recent stay with us.

We’re really pleased to hear that you enjoyed your time at the hotel and that your room, our team, and the food all played a part in making your visit special. It’s great to know that our location made exploring York easy and convenient for you.

Your comments about choosing us over other options mean a lot—we’re thrilled you felt you made the right decision and that you would like to return. Knowing you plan to visit again is truly appreciated by everyone here.

Thank you again for your thoughtful words and fantastic ratings. We look forward to welcoming you back to The Churchill for another memorable visit soon.

Kind regards
from all of us at The Churchill
By Gina McKenna
Couple
60-69 years
Reviewed: 9 months ago (28/01/2026)
Date of experience: 01/2026

We very much enjoyed our stay. The staff were lovely. So friendly, helpful and attentive. The hotel has a really nice old style ambience and is in a perfect location. Just a short stroll from the buzzing centre of York.

Dear Gina McKenna,

Thank you so much for taking the time to share your experience following your recent stay with us.

We’re absolutely delighted to know that you enjoyed your time here and that our team helped make your visit so special with their friendly, attentive, and helpful service. It’s wonderful to read how much you appreciated the unique, classic atmosphere of the hotel, as well as our convenient location for exploring the heart of York.

It’s particularly pleasing to hear that your room in the main old part of the hotel made a great impression and that the large window was a highlight for you. Your perfect scores and comments about the cleanliness, comfort, and value are sincerely appreciated by everyone here.

Thank you again for your kind words. We hope to have the pleasure of welcoming you back to The Churchill on your next trip to York.

Kind regards
from all of us at The Churchill
By James T
Couple
50-59 years
Reviewed: 9 months ago (28/01/2026)
Date of experience: 01/2026

Ideally located, friendly staff and a lovely looking, well maintained hotel.
Even though we booked a small double room, it had all we needed for a short stay with a great shower too!

Dear James T,

Thank you very much for taking the time to share your feedback following your recent stay with us.

We’re delighted to hear that you enjoyed our convenient location and found our team to be so friendly and welcoming. It’s wonderful to know that you appreciated the look and upkeep of the hotel, and we’re pleased your small double room offered everything you needed for your visit—including a great shower to start your day.

Thank you for highlighting the ease of access to the city centre and the benefit of on-site parking. Your high praise for the comfort and value we offer is greatly appreciated by everyone here. We also value your comments regarding cleanliness and will certainly take on board your remarks about the cobweb. Feedback such as yours helps us to keep improving the experience for all our guests.

Thank you again for your thoughtful review. We hope to have the pleasure of welcoming you back to The Churchill for another enjoyable stay in the future.

Kind regards
from all of us at The Churchill
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