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Public Reviews Score
89%

"Very satisfied"

Based on 9,871 reviews across 6 portals
:
By Joanna Curry
Couple
60-69 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Friendly staff, nice atmosphere, comfortable room. Good location to visit York on foot or by train. Excellent food and service

No Public Name
Couple
50-59 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Excellent customer service lovely quirky hotel excellent value for money on food and drinks, staff were very friendly and helpful nothing at all was to much trouble will be definitely better staying here again 10/10

No Public Name
Couple
60-69 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Excellent, thank you. Beautiful room and high quality of care by all the staff. We will definitely be back.

By Dewhurst
Couple
70-79 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Very pleasant stay - would go again............................................................................

By Graham Fox
Couple
50-59 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Really enjoyed our 2 night stay, clean and comfortable room. Helpful and friendly staff. Location being a short walk to the centre of York was ideal.

No Public Name
Couple
50-59 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Beautiful hotel; fantastic staff; gorgeous food, just don’t stay in 10 Downing Street. It’s noisy as hell!

By Hannah Mortimer
Couple
20-29 years
Reviewed: 7 weeks ago (06/03/2026)
Date of experience: 03/2026

Perfect: thank you. Staff were lovely, room was lovely and the free Prosecco on arrival was a lovely touch.

No Public Name
Friends
60-69 years
Reviewed: 7 weeks ago (04/03/2026)
Date of experience: 02/2026

A lovely experience on our second visit, this time with friends who also really enjoyed the Hotel. The room rate was very good and we had a lovely stay, we will return soon.

Dear Guest,

Thank you very much for sharing your thoughts following your recent visit with us.

We're delighted to know that you enjoyed your second stay, and it’s especially pleasing to hear your friends also had a wonderful experience. It’s fantastic that you found the room rate excellent value and that everything from comfort and location to service and cleanliness met your expectations so well.

We truly appreciate your continued support and your perfect marks across all aspects of your stay. It means a great deal to the whole team to know you plan to return—we look forward to welcoming you all back to The Churchill again very soon.

Kind regards
from all of us at The Churchill
By Rachel Watson
Couple
50-59 years
Reviewed: 7 weeks ago (03/03/2026)
Date of experience: 02/2026

We as always had a lovely stay at the Churchill, we stay at least once a year the staff are most helpful and friendly, location great, rooms, food and beer garden all of a high standard and would highly recommend.

Dear Rachel Watson,

Thank you so much for taking the time to share your lovely feedback following your recent visit.

We are delighted to know you continue to enjoy your stays with us year after year. It’s wonderful to hear that our team’s helpful and friendly approach, combined with our convenient location, makes each visit special for you.

We’re especially pleased you found the rooms, food, and beer garden living up to your expectations. Your high praise and strong recommendation truly mean a lot to everyone here, and your perfect scores for our service, cleanliness, and room standards are very much appreciated.

Thank you once again for your kind words and for choosing The Churchill as your home in York. We look forward to welcoming you back for many more enjoyable visits.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 7 weeks ago (03/03/2026)
Date of experience: 02/2026

We would definitely recommend this hotel. The staff were extremely friendly and helpful. They went out of their way to make our staff very enjoyable. Would certainly like to revisit this hotel.

Dear Guest,

Thank you so much for taking the time to share your fabulous feedback following your recent stay with us.

We’re truly delighted to hear that our team’s warm and attentive service made such a positive impact on your visit, and it’s wonderful to know you found your experience so enjoyable as a result. It’s also great to read that the hotel's location worked well for exploring York and that you felt the cleanliness and value met your expectations.

Your perfect scores across all areas are greatly appreciated by everyone here. Knowing you would recommend us and look forward to visiting again is the best compliment we could hope for.

Thank you again for your kind words. We look forward to welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
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