The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,846 reviews across 6 portals
:
No Public Name
Couple
60-69 years
Reviewed: 4 weeks ago (23/09/2026)
Date of experience: 09/2026

Excellent service from really helpful staff. The only downside to our stay was an uncomfortable bed.

Dear Guest,

Thank you very much for sharing your feedback following your recent stay with us.

We’re delighted to know that you found our team so helpful and that the service met your expectations throughout your visit. It’s wonderful to see your high ratings for our location, cleanliness, service, and value—these mean a great deal to all of us.

We’re sorry to hear that the bed didn’t provide you with the level of comfort you were hoping for. Your comments are important to us and will be shared with the team so we can consider them as we continue to improve the guest experience.

Thank you again for your kind words and helpful feedback. We hope to have the chance to welcome you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 5 weeks ago (20/09/2026)
Date of experience: 09/2026

The Churchill hotel was great for being in York we could get everywhere. Even the station was close we went to Doncaster races for the day.

By Crystal
Group
40-49 years
Reviewed: 5 weeks ago (17/09/2026)
Date of experience: 09/2026

Great spot, short stroll to the minster.
Room was lovely, modern bust heaps of character & staff helpful
Breakfast was great

Dear Crystal,

Thank you so much for taking the time to share your lovely feedback following your recent stay with us.

It’s wonderful to hear that you enjoyed our prime location, making it easy for you to explore the Minster and the heart of York on foot. We’re delighted that you found your room both comfortable and full of unique character, and that the modern touches enhanced your visit.

Your positive comments about the team’s helpfulness and the quality of breakfast mean a lot to us all. We truly appreciate the fantastic ratings across the board, especially knowing our service and value contributed to your memorable experience.

Thank you once again for your kind words. We hope to welcome you back to The Churchill for another enjoyable stay in the future.

Kind regards
from all of us at The Churchill
By Michael Gurney Getz
Couple
70-79 years
Reviewed: 5 weeks ago (17/09/2026)
Date of experience: 09/2026

Two great nights in a great hotel! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Dear Michael,

Thank you very much for sharing your feedback after your recent stay with us.

We’re delighted to hear that you enjoyed two wonderful nights and that so many aspects of your experience—from the comfort of your room and our convenient location to the high standards of cleanliness and the service from our team—made a positive impression on you. Your excellent ratings are genuinely appreciated by everyone here.

We do understand your comment regarding the price and thank you for sharing your thoughts with us. We strive to offer good value while ensuring we maintain the standards and service that help make each guest’s stay memorable.

Thank you once again for your kind words. We hope to welcome you back for another enjoyable stay in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 5 weeks ago (16/09/2026)
Date of experience: 09/2026

We have visited this hotel on many occasions over the years and always had a good experience on this occasion. The room we were in, was spacious and the walk-in shower was great, the room service was very good. The only disappointment this time was the breakfast on the last day, it was very busy, there was not sufficient staff on duty for the number of guests and the bacon on the pancakes and maple syrup was so undercooked it was not edible. When mentioned to a member of staff the reply was sorry.

No Public Name
Family
70-79 years
Reviewed: 5 weeks ago (16/09/2026)
Date of experience: 09/2026

Good atmosphere in the hotel , pleasant staff and well located for the city sites etc.
We will definitely stay here again .

Dear Guest,

Thank you so much for taking the time to share your thoughts following your recent stay with us.

We’re delighted to hear that you enjoyed the welcoming atmosphere of the hotel and found our staff to be pleasant throughout your visit. It’s wonderful to know our location made it easy for you to explore the city’s attractions and that you felt your experience represented good value.

Your high ratings for the room, cleanliness, and overall comfort mean a great deal to everyone here. We really appreciate your kind words and the recommendation that you’ll be returning—there’s no greater compliment for us.

Thank you once again for your lovely feedback. We look forward to welcoming you back to The Churchill on your next visit.

Kind regards
from all of us at The Churchill
By Paul Hogg
Family
60-69 years
Reviewed: 5 weeks ago (16/09/2026)
Date of experience: 09/2026

Very enjoyable, the room was very nice , good location. Staff always helpful. Breakfast was nice and relaxed and the food really good.

Dear Paul,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We’re absolutely delighted to hear that you had such an enjoyable visit and that your room, along with our central location, lived up to your expectations. It’s wonderful to know our team’s friendly and attentive service made your stay even more comfortable, and that you found the atmosphere at breakfast pleasant and the food to a high standard.

Your perfect scores for room, cleanliness, service, and value truly mean a lot to all of us at The Churchill. Feedback like yours is always rewarding and encourages the team to keep delivering memorable experiences for every guest.

Thank you once again for your kind words. We hope to have the pleasure of welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Family
60-69 years
Reviewed: 5 weeks ago (15/09/2026)
Date of experience: 09/2026

One of the best hotels we stayed at during our vacation. Very clean. Igloos were fun! Wish we were local so we could visit again.

Dear Guest,

We truly appreciate you taking the time to share your experience. It’s wonderful to hear you enjoyed your stay and found the igloos a unique highlight. We’re so pleased to know you felt comfortable with our cleanliness standards and wish you could visit us more often!

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 6 weeks ago (14/09/2026)
Date of experience: 09/2026

An exceptional stay.
All staff were friendly and approachable and always had time for you.
Would definately stay again.

Dear Guest,

Thank you very much for taking the time to leave such lovely feedback following your recent stay with us.

It’s truly wonderful to hear that you found your experience so exceptional and that our team made you feel welcome and well looked after throughout your visit. We always strive to offer a friendly and approachable environment, so your kind words are greatly appreciated by everyone here.

Receiving perfect scores for every aspect of your stay—from your room and our location to cleanliness, service, and value—is incredibly rewarding. Knowing you would choose to return is the best compliment we could hope for.

Thank you again for your thoughtful review. We look forward to welcoming you back to The Churchill for another fantastic stay in the future.

Kind regards
from all of us at The Churchill
By Rich Rooker
Couple
60-69 years
Reviewed: 6 weeks ago (13/09/2026)
Date of experience: 09/2026

Very nice place & great staff and 67 more characters ……………………….. xx………. Xxxxxxxxxxxx. Xxxxxxxxxxxx

Dear Rich ,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We’re truly delighted to hear that you had such a positive experience and that our team made a great impression on you. Your fantastic ratings across every aspect of your visit, from the comfort of your room and our convenient location close to the centre, to the high standard of cleanliness and excellent value, really mean a lot to us all.

It’s wonderful to know that everything came together to create a memorable and enjoyable stay for you. Your kind comments are greatly appreciated by the whole team.

Thank you once again for your lovely review. We hope to have the pleasure of welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
Back to Top CERTIFICATE what's this?