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Public Reviews Score
89%

"Very satisfied"

Based on 9,842 reviews across 6 portals
:
By David Hunt
Couple
60-69 years
Reviewed: 10 months ago (17/10/2025)
Date of experience: 10/2025

An excellent stay and readily recommend the Churchill. The rooms, service and restaurant were all excellent. The only slight negative is the parking is very tight and there is no lift so if you are unsteady on your feet etc enquire about a ground floor bedroom

Dear David Hunt,

Thank you very much for taking the time to share your thoughtful feedback following your recent visit.

We’re truly delighted to hear that you had such a positive experience at The Churchill. It’s fantastic to know that our rooms, service and restaurant all contributed to a memorable stay for you, and your high praise for our standards of cleanliness is much appreciated. We’re also glad our location made exploring the centre of York convenient during your trip.

We do understand your comments about the parking being a little tight and the lack of a lift to parts of the hotel. For guests who may have mobility requirements, we always recommend getting in touch ahead of time so we can do our best to allocate a ground floor room where possible or one that is accessible by lift. Your mention of this is very helpful for fellow travellers.

Thank you again for your kind recommendation and for recognising the value and quality of your experience with us. It means a lot to the team, and we hope to welcome you back whenever your travels bring you to York.

Kind regards
from all of us at The Churchill
By Mills
Couple
70-79 years
Reviewed: 10 months ago (17/10/2025)
Date of experience: 10/2025

Would definitely stay again ten out of ten for everything. Breakfast so much choice and was delicious. Thank you

Dear Mills,

Thank you very much for sharing such lovely feedback following your recent stay with us.

We’re absolutely delighted to know that every aspect of your visit lived up to your expectations, from the comfort of your room and the immaculate condition of the bathroom to the exceptional service you received. It’s also wonderful to hear you enjoyed the breakfast and found the variety on offer to your liking.

It’s a pleasure to learn that your stay was a family gift and that everything contributed to a memorable getaway. Your kind words mean a lot to us, and we’re thrilled to know you would choose to return.

Thank you again for taking the time to leave your review. We look forward to welcoming you back to The Churchill whenever you next visit York.

Kind regards
from all of us at The Churchill
No Public Name
Friends
60-69 years
Reviewed: 10 months ago (17/10/2025)
Date of experience: 10/2025

A perfect stay. The staff were without exception, lovely. Everyone went out of their way to make our stay really enjoyable. Nothing was too much trouble and we felt "special".
Already booked for a short stay next year. Wouldn't stay anywhere else.

Dear Guest,

Thank you so much for taking the time to share your wonderful feedback following your recent visit.

We’re truly delighted to hear that your stay was such a memorable one, and it’s fantastic to know that every member of our team helped to make you feel special throughout your time with us. Your kind remarks about the warm welcome and attentive service really mean a lot—it’s always our aim to ensure every guest feels valued and well looked after.

Thank you once again for your kind words and for choosing to stay with us again next year. We can’t wait to welcome you back for another fantastic visit.

Kind regards
from all of us at The Churchill
No Public Name
Couple
70-79 years
Reviewed: 10 months ago (12/10/2025)
Date of experience: 10/2025

We were very pleased with the whole experience. The hotel is in an excellent location within walking distance to the centre of York.

Dear Guest,

Thank you so much for sharing your wonderful feedback following your recent stay with us.

We’re delighted to hear that your experience was such a positive one and that our central location made getting around York both easy and enjoyable. It’s fantastic to know that the comfort of your room, the standards of cleanliness, and the service from our team all contributed to a memorable visit.

Thank you for choosing to stay with us, and we hope to welcome you back to The Churchill whenever you are next in York.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 10 months ago (12/10/2025)
Date of experience: 10/2025

Loved it, can't wait to return. Great location and friendly staff. The off street parking was a godsend. Tasty breakfast and a quality evening meal. Thank goodness for a reasonably priced bottle of wine! Please keep us up to date with offers.

Dear Guest,

Thank you so much for your fantastic feedback following your recent stay with us.

We’re absolutely delighted to hear that you enjoyed so many aspects of your visit—from our convenient location and welcoming team to the comfort and cleanliness of your room. It’s especially lovely to know that the off-street parking made your experience easier and that both breakfast and your evening meal were to your taste.

We’re pleased you found a bottle of wine at a reasonable price to complement your meal—great value is something we always aim to offer alongside quality. Your perfect scores across all areas really do mean a lot to us.

Thank you again for your kind words. We look forward to welcoming you back for another memorable stay in York.

Kind regards
from all of us at The Churchill
By Stephen Bennett.
Couple
70-79 years
Reviewed: 10 months ago (12/10/2025)
Date of experience: 10/2025

Excellent. the hotel was in a very good position for the city centre. Staff very friendly and we would recommend it to our friends and we will also return.

Dear Stephen Bennett,

Thank you so much for your wonderful feedback following your recent stay with us.

We are delighted to hear that our location made exploring the city centre such a breeze for you, and it’s fantastic to know you found our team to be so friendly throughout your visit. Your praise for the comfort and cleanliness of your room, along with your kind words on our overall service, genuinely means a lot to everyone here.

It’s especially rewarding to hear that you would be happy to recommend us and are already thinking of returning. Your high ratings and recommendation are sincerely appreciated.

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 10 months ago (12/10/2025)
Date of experience: 10/2025

I stayed at the Churchill Hotel 6 years ago and had a wonderful experience hence why I rebooked again for this visit in 2025. The Churchill has a lovely ambience to it and makes you feel very welcome at all times.

Dear Guest,

Thank you so much for taking the time to share your thoughts following your return to The Churchill Hotel.

It truly means a lot to us that your previous experience left such a positive impression that you chose to stay with us again. We’re delighted to hear that you continue to enjoy the welcoming atmosphere and that the ambience of the hotel made you feel at home throughout your visit.

Your high praise for the room, location, cleanliness, service, and value is greatly appreciated by the whole team. Knowing that our efforts have helped create another memorable stay for you is very rewarding.

Thank you once again for your kind feedback and continued trust in us. We look forward to welcoming you back for another wonderful visit.

Kind regards
from all of us at The Churchill
By Terry Ledger
Couple
70-79 years
Reviewed: 10 months ago (11/10/2025)
Date of experience: 10/2025

We visit The Churchill Hotel each year as we receive a voucher from our daughter. The rooms are amazing and clean and cannot fault the service we receive. The staff are always friendly, especially the guy on reception. The breakfasts are very tasty and plenty of selection available.

Dear Terry Ledger,

Thank you so much for taking the time to leave such thoughtful feedback following your recent stay with us.

We’re truly delighted to know that your annual visits continue to be a highlight for you and that you find the rooms consistently comfortable and spotless each time. It's wonderful to hear that our team, and especially our front desk staff, help to create such a warm and welcoming atmosphere for you. Ensuring every guest feels well looked after is something we take great pride in.

Thank you again for your kind words and continued loyalty. We’re already looking forward to welcoming you back to The Churchill on your next visit.

Kind regards
from all of us at The Churchill
By Mandy McMullin
Couple
60-69 years
Reviewed: 10 months ago (11/10/2025)
Date of experience: 10/2025

Hotel reception were helpful and very accommodating, the room was lovely and the hotel an easy walk to the city

Dear Mandy McMullin,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We’re delighted to hear that our reception team helped make your visit so welcoming and flexible—providing the support you needed always means a lot to us. It’s also wonderful to know that you found your room comfortable and that our location made it easy to experience the best of York, just a short stroll away.

Your perfect ratings for room quality, cleanliness, service, and value are greatly appreciated. Knowing that all aspects of your stay met your expectations is incredibly rewarding for everyone here.

Thank you again for your kind words. We look forward to welcoming you back to The Churchill on your next visit to York.

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 10 months ago (11/10/2025)
Date of experience: 10/2025

Fantastic place good experience Fantastic food grate service from all employees will be going again clean tidy rooms grate rooms for food very pleasant staff.

Dear Guest,

Thank you so much for taking the time to share your fantastic feedback following your recent stay with us.

We’re delighted to hear that you enjoyed such a positive experience, from the delicious food to the attentive service provided by our entire team. It’s also wonderful to know that the comfort and cleanliness of your room, as well as our convenient location close to the city walls, all helped to make your visit memorable.

We do appreciate you mentioning the parking charges. Central York rarely offers complimentary hotel parking, and we strive to ensure our rates remain competitive with similar properties in the area.

Thank you once again for your kind words and high ratings across all areas. We’re thrilled you plan to return, and we look forward to welcoming you back for another enjoyable stay.

Kind regards
from all of us at The Churchill
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