The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,994 reviews across 6 portals
:
By Lisa Erskine
Couple
40-49 years
Reviewed: 6 years ago (20/11/2019)
Date of experience: 11/2019

I'm sad to say we were disappointed with our visit to your hotel this time. We where sorry we couldn't fit our car in the car park, we notice that there where a few of spaces but other people had double parked over two spaces, we also got charged for parking. In the morning we had to leave early to move our car which was parked on the road parallel to the hotel, If we’d been able to park in the car park we'd have booked breakfast. Our room was very small and stuffy, the window was nailed shut so we couldn't open it to let fresh air in. We’ve booked to stay again in December with some friends who are staying at the hotel for the first time under our recommendations. This was booked several months ago, we did consider cancelling the booking and stay elsewhere but feel we need to give the hotel a second chance. This will be our 7th visit to Churchills, in previous visits we’ve had a wonderful time, we do hope that we’ll not be disappointed next time.

By Katie
Friends
20-29 years
Reviewed: 6 years ago (20/11/2019)
Date of experience: 11/2019

Good, nice place to stay and reasonable price for York. Staff were friendly and efficient, room was ready on time and storing luggage was appreciated.

No Public Name
Friends
50-59 years
Reviewed: 6 years ago (19/11/2019)
Date of experience: 11/2019

Lovely hotel, very clean and in a great location. Very quiet, great nights sleep and friendly staff.

No Public Name
Couple
30-39 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

Great location, room, staff, and food. Highly recommend staying at the Churchill Hotel when in York!

By Dennis
Couple
60-69 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

Fairly good although no carpet on foor so bed slid away from wall when sitting on it watching tv .Had to wedge bed with chair to prevent this.

No Public Name
Family
40-49 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

This is a great hotel, that has been decorated with good quality furnishings, whilst retaining the original features. I will definitely come back

No Public Name
Couple
40-49 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

Excellent! Superb location, very friendly staff. Room was very clean and comfortable and the bar area was great!

By Sarah Keyes
Family
50-59 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

Excellent. From booking onwards everything we experienced was well done and with very friendly, professional and helpful attention. We had a lovely weekend and it is so important to us - my family only meet once a year for a weekend and we have all traveled a long way and we are on a budget and the Churchill hotel and your excellent team made it all perfect for us. Thank you.

By Maud Mills
Couple
50-59 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

Overall, I would very much recommend staying at The Churchill and we will be back. Staff were excellent, hotel was very clean and the location was perfect for us. The comments I've made above are my personal findings and thoughts so where I haven't scored you at a '5' its purely because of the points I've made. It may be far on market value etc and comparable as a pricing strategy. We did pay the amount we did, and chose you because we live so far away and takes over 5 hours to get to you therefore we needed to be confident that you would be able to deliver to the standard we wanted and be looked after. You guys certainly did that so well done and thank you. Plus - it was great to have mature staff serving at breakfast as they really were excellent.

By Katie Pickles
Family
30-39 years
Reviewed: 6 years ago (17/11/2019)
Date of experience: 11/2019

We had a fantastic weekend. The staff were so helpful and went out of their way with recommendations for where to take our 5 year old. Would definitely recommend this place. Breakfast as amazing!

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