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Public Reviews Score
89%

"Very satisfied"

Based on 9,994 reviews across 6 portals
:
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

Good location within walking distance of York centre , very friendly staff and very comfortable environment

No Public Name
Couple
50-59 years
Reviewed: 6 years ago (24/09/2019)
Date of experience: 09/2019

The Hotel is a comfortable well run small establishment - small enough to provide a personal service to guests. The staff are very friendly and approachable and nothing was too much trouble to give us a lovely experience - one we are very likely to repeat on any return visit to York. I would highly recommend it!

No Public Name
Couple
60-69 years
Reviewed: 6 years ago (24/09/2019)
Date of experience: 09/2019

A very pleasant stay great position to get in to the city centre, very friendly staff. Would thoroughly recommend this hotel. Only criticism is the £10 per night parking fee.

By Mr James Swan
Couple
60-69 years
Reviewed: 6 years ago (23/09/2019)
Date of experience: 09/2019

5 Star. Would recommend to family and friends.Ian and other front desk staff members were very polite and very helpful with any questions that we had.

No Public Name
Couple
40-49 years
Reviewed: 6 years ago (22/09/2019)
Date of experience: 09/2019

Really nice hotel ideally placed for sightseeing. Helpful & pleasant staff. Relaxing surroundings. Brilliant stay!

By Jacqueline Songaila.
Friends
50-59 years
Reviewed: 6 years ago (21/09/2019)
Date of experience: 09/2019

I loved the outside of the hotel very English manner then inside an eclectic mix of style. Loved the huge photos of Winston and the dog murals.
Everyone was friendly and upbeat.
I have recommended the hotel to family and friends.

No Public Name
Couple
70-79 years
Reviewed: 6 years ago (21/09/2019)
Date of experience: 09/2019

Exceptionally good thank you - easy access to the centre mostly on the flat. Very convenient to be able to leave the car on site. The staff were very helpful in helping with directions and places to see.

No Public Name
Couple
50-59 years
Reviewed: 6 years ago (21/09/2019)
Date of experience: 09/2019

Pleasant , please remember the way your staff approach the guests creates the memories and an overall fulfilling experience I’d rate our stay a 7/10- there is room for improvement when it comes to how guests needs are met.

By Lucinda Crosley
Alone
50-59 years
Reviewed: 6 years ago (18/09/2019)
Date of experience: 09/2019

I’m a old soul and loved the house and property so beautiful. Wonderful stay wish I could have stayed longer. Will definitely stay there again!!! Highly recommend

No Public Name
Couple
80+ years
Reviewed: 6 years ago (13/09/2019)
Date of experience: 09/2019

Very pleased overall with our stay. It was our 60th wedding anniversary and my wifes birthday and we ate in the restraunt for the evening and were very disappointed with the meal.

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