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Public Reviews Score
89%

"Very satisfied"

Based on 9,975 reviews across 6 portals
:
By Mr Tony Needs
Couple
60-69 years
Reviewed: 4 years ago (05/08/2022)
Date of experience: 08/2022

Excellent all around
Staff were Super Friendly and efficient .
Management very Helpful
Atmosphere Relaxed .

No Public Name
Couple
40-49 years
Reviewed: 4 years ago (05/08/2022)
Date of experience: 08/2022

One of the better hotels I've stayed in, loved the decor, staff outstanding, only slight down side would be the train's, but can't be helped

By Linda Chambers
Family
60-69 years
Reviewed: 6 years ago (11/02/2020)
Date of experience: 11/2019

hope to return again later this year. I came away with my daughter for an annual away day shopping trip . The location to the city centre was excellent was able to walk and leave the car. Having a car park on site was also a plus as many of the city centre hotels did not have on site parking so was a factor when I booked the hotel . Liked the décor . We used the restaurant and the food was excellent. The service and friendly staff also added to the enjoyment of the visit and is one of the reasons that I should like to return to the hotel for another visit.

By Zane
Family
60-69 years
Reviewed: 6 years ago (14/01/2020)
Date of experience: 12/2019

An excellent stay, could not find any fault, staff bent over backwards to make our stay comfortable and excellent.

By Julie Wilson
Friends
60-69 years
Reviewed: 6 years ago (13/01/2020)
Date of experience: 12/2019

Loved staying at the hotel and enjoyed all the facilities and entertainment. Staff were incredibly helpful and very friendly. I am now thinking about coming to stay for a long weekend to explore York.

No Public Name
Friends
50-59 years
Reviewed: 6 years ago (13/01/2020)
Date of experience: 12/2019

Staff couldn’t have been more helpful- the restaurant manager was a sweetheart - had a fabulous Christmas break

No Public Name
Couple
70-79 years
Reviewed: 6 years ago (09/01/2020)
Date of experience: 12/2019

Could not fault the facilities and staff. Will certainly book again when in york. Your hospitality made for a memorable Christmas.

No Public Name
Couple
60-69 years
Reviewed: 6 years ago (09/01/2020)
Date of experience: 12/2019

A fantastic three days at the Churchill over Christmas. Everything was planned, service was outstanding, food was perfect. A lovely break ... with York being the ideal town to spend a fabulous few days

No Public Name
Family
50-59 years
Reviewed: 6 years ago (09/01/2020)
Date of experience: 12/2019

We thoroughly enjoyed our Christmas break. Nothing was too much trouble for the staff, and they were always pleasant and smiling.

No Public Name
Family
20-29 years
Reviewed: 6 years ago (09/01/2020)
Date of experience: 12/2019

We go away at Christmas most years and we have definitely have had better food. Everything was bland. Hotel is nicely decorated but small restaurant bar area for busier times. Our radiator wasn’t working and we were given a plug in one but the room was cold all of the time.

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