The Mandala Hotel hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 8,391 reviews across 16 portals
:
No Public Name
Alone
50-59 years
Reviewed: 3 months ago (27/09/2025)
Date of experience: 09/2025

Sehr schöne Hotelanlage

By Chang
Couple
50-59 years
Reviewed: 3 months ago (27/09/2025)
Date of experience: 09/2025

Bad location and bad service. No breakfast for platinum members. As a platinum member if you are after any benefit from this hotel, don't bother.Having bad experience at the checkin, I didn't even want to try the restaurant and other facilities.

No Public Name
Couple
50-59 years
Reviewed: 3 months ago (26/09/2025)
Date of experience: 09/2025

Wir haben uns rundum wohl gefühlt!

Sehr geehrter Gast,

vielen Dank, dass Sie Ihre großartige Erfahrung über Ihren kürzlichen Aufenthalt im THE MANDALA HOTEL mit uns geteilt haben.
Es ist uns stets eine große Freude, positives Feedback zu erhalten, und wir freuen uns sehr, dass Sie Ihren gesamten Aufenthalt bei uns genossen haben.
Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen, und stehen Ihnen für alle Fragen oder Wünsche jederzeit gerne zur Verfügung.

Mit freundlichen Grüßen
Ihr THE MANDALA Team
No Public Name
Family
30-39 years
Reviewed: 3 months ago (26/09/2025)
Date of experience: 09/2025

An all-around excellent stay with attentive, friendly, helpful staff. Will certainly stay again if/when I come back to Berlin.

Dear guest,
Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.
Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. Your remarks about our employees in particular please us as we put very high value on our service. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.
Yours sincerely, THE MANDALA Team
By Teagan Walter
Alone
30-39 years
Reviewed: 3 months ago (24/09/2025)
Date of experience: 09/2025

Really happy with my experience, I loved that the dining team made adjustments before the marathon to add extra items to cater to the runners, that really impressed me and shows a real dedication to service and guest experience

Dear Mr. Walter,
Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.
Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.
Your remarks about our employees in particular please us as we put very high value on our service.
We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.
Yours sincerely,
THE MANDALA Team
No Public Name
Family
30-39 years
Reviewed: 3 months ago (24/09/2025)
Date of experience: 09/2025

Excellent

Dear guest,
Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.
Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.
We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.
Yours sincerely,
THE MANDALA Team
By Ahmad
Business
30-39 years
Reviewed: 3 months ago (21/09/2025)
Date of experience: 09/2025

It was a nice experience, the hotel was very friendly.

Dear Mr. Ahmad,
Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL.
Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.
We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.
Yours sincerely,
THE MANDALA Team
No Public Name
Friends
50-59 years
Reviewed: 3 months ago (20/09/2025)
Date of experience: 09/2025

Alle vier Gäste (zwei Zimmer) haben uns sehr wohl gefühlt.
Die Kommunikation von Reservierung und Reception könnte noch ein wenig optimiert werden.

No Public Name
Alone
50-59 years
Reviewed: 3 months ago (19/09/2025)
Date of experience: 09/2025

Schönes Zimmer. Aber die Lobby ist winzig. Mann will da nicht verweilen.

No Public Name
Alone
60-69 years
Reviewed: 3 months ago (19/09/2025)
Date of experience: 09/2025

Die Lage nahe des Potsdamer Platzes ist spitze. Insgesamt ein sehr gutes Hotel im gehobenen Bereich. Alles passt. Die Service-Mitatbeiterinnen sind engagiert und freundlich. Die Prozesse sind eingespielt und laufen reibungslos.

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