The Mandala Hotel hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 8,420 reviews across 16 portals
:
By Liz
Business
30-39 years
Reviewed: 6 years ago (05/09/2019)
Date of experience: 08/2019

Started good, ended bad. Won’t return and won’t recommend.

Dear valued guest,

We kindly ask you to specify what exactly wasn´t according to your expectations? Feel free to send us an e-mail to welcome@themandala.de.
We hope that your way leads you back to Berlin soon and that you will give us a second chance during your next visit.

Yours sincerely, THE MANDALA Team
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (02/09/2019)
Date of experience: 08/2019

Wundervoll

Sehr geehrter Gast,

herzlichen Dank für Ihr positives Feedback.
Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.

Beste Grüße, Ihr THE MANDALA Team
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (02/09/2019)
Date of experience: 08/2019

befriedigend für die Erwartungshaltung, Preis/Leistung enttäuschend

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im THE MANDALA HOTEL zu bewerten.
Wir bedauern sehr, dass Sie unser Haus und die vielen Details, welche unsere Gäste so lobenswert finden, nicht erkennen konnten.

Wir würden uns freuen Sie in Zukunft erneut bei uns begrüßen zu dürfen und hoffen, Sie geben uns eine zweite Chance, um Sie von unserem hoch qualitativen Service überzeugen zu können.

Mit freundlichen Grüßen, Ihr THE MANDALA Team
By scherer
Friends
60-69 years
Reviewed: 6 years ago (01/09/2019)
Date of experience: 08/2019

great

Dear valued guest,

Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL.
We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.

Kind regards, Your THE MANDALA Team
By M
Couple
40-49 years
Reviewed: 6 years ago (30/08/2019)
Date of experience: 08/2019

Good overall

Dear valued guest,

Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL.
If you have any points of improvement for us we would be glad if you tell us about it via telephone +49 30 590 05 1221,
or email: welcome@themandala.de

Kind regards, Your THE MANDALA Team
By Alessandro
Family
40-49 years
Reviewed: 6 years ago (29/08/2019)
Date of experience: 08/2019

THe overall week was excellent. The kitchen should be better equipped with more cookware

Dear valued guest,

Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.
We offer cookware on request to our guests. If you stay here the next time we will arrange that you get more kitchen equipment.
It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.

Kind regards, Your THE MANDALA Team
No Public Name
Family
40-49 years
Reviewed: 6 years ago (27/08/2019)
Date of experience: 08/2019

This hotel was recommended to us by a friend and it did not disappoint. The location was perfect for exploring the city, the room was big enough for 3 adults, and everything was very clean and comfortable.

Dear valued guest,

Thank you very much for your kind words about your stay at THE MANDALA HOTEL
Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.
We look forward to having you back as our guest again soon.
Please do not hesitate to contact us if you have any questions or wishes.

Kind regards, Your THE MANDALA Team
No Public Name
Family
30-39 years
Reviewed: 6 years ago (27/08/2019)
Date of experience: 08/2019

Alles Bestens

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im THE MANDALA HOTEL zu bewerten.
Unser gesamtes Team gibt sich große Mühe unseren Gästen ein einmaliges Erlebnis zu bieten und wir sind sehr froh, wenn wir dieses Ziel erreichen.
Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen.

Herzliche Grüße, Ihr THE MANDALA Team
By MAITE
Family
50-59 years
Reviewed: 6 years ago (27/08/2019)
Date of experience: 08/2019

La habitación es maravillosa y muy cómoda, con un espacio muy grande y muy agradable. En recepción el check in es cómodo y rápido y los empleados muy amables.
La limpieza es muy buena tanto de la habitación como del baño.
Lo peor es el desayuno, muy caro y con una oferta muy justa y escasa. Apenas nos atendieron y nos hicieron esperar mucho rato las dos veces que lo utilicé. El personal en el desayuno muy desatento

Dear valued guest,

Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL.

We are sorry to hear about your experience, which is not consistent with our high standards.
We've already talked to our staff and we have retrained it.
Guest feedback like yours is very valuable to us as it helps us to continuously improve our service quality.
We look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes.

Yours sincerely, THE MANDALA Team
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (26/08/2019)
Date of experience: 08/2019

Guter Service, gutes Frühstück!

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