No Public Name
Business
60-69 years
Reviewed:
2 months ago
(14/03/2024)
Date of experience:
03/2024
No Public Name
Group
50-59 years
Reviewed:
2 months ago
(13/03/2024)
Date of experience:
03/2024
No Public Name
Business
50-59 years
Reviewed:
2 months ago
(10/03/2024)
Date of experience:
03/2024
No Public Name
Business
40-49 years
Reviewed:
2 months ago
(10/03/2024)
Date of experience:
03/2024
No Public Name
Business
50-59 years
Reviewed:
2 months ago
(09/03/2024)
Date of experience:
03/2024
No Public Name
Business
60-69 years
Reviewed:
2 months ago
(06/03/2024)
Date of experience:
03/2024
By Sunmin Park
Business
50-59 years
Reviewed:
2 months ago
(24/02/2024)
Date of experience:
02/2024
No Public Name
Business
60-69 years
Reviewed:
2 months ago
(21/02/2024)
Date of experience:
02/2024
No Public Name
Alone
70-79 years
Reviewed:
2 months ago
(19/02/2024)
Date of experience:
02/2024
No Public Name
Business
50-59 years
Reviewed:
2 months ago
(19/02/2024)
Date of experience:
02/2024
the hotel looks like good quality but some things are very disappointing. . For example the towels are a disgrace.. 3 star hotel at the most.
I stayed with you in the past and i feel the standards are not the same any more
Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent experience with us did not meet your expectations.
We strive to provide a five star experience for all our guests and we regret that we fell short on this occasion.
Your comments regarding the towels are much appreciated and we will address this to our housekeeping team to ensure that the quality meets our high standards. We value your loyalty as a returning guest and we would like to regain your trust and exceed your expectations in the future.
May we ask what you did not like about our towels? Please feel free to send your feedback to reception@themandala.de.
We look forward to welcoming you as a guest again soon and we remain at your disposal for any inquiry.
Kind regards, Your THE MANDALA Team