The Mandala Hotel hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 8,489 reviews across 16 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 14 years ago (27/02/2012)
Date of experience: 02/2012

Sehr angenehmer und komfortabler Aufenthalt. Gerne wieder

No Public Name
Leisure travelers
20-29 years
Reviewed: 14 years ago (27/02/2012)
Date of experience: 02/2012

Had a great experience and the front office staff even went out to hail a cab for us in the cold when we were leaving.

The only negative thing we had about the Mandala was that they insisted on getting a credit card guarantee from us (US$50 for each night) even though we paid up in full already. This is standard hotel policy for the good 5 star and boutique hotels yes, but typically those 5 star hotels would only hold (i.e. block) the amount in the card and not charge the card at all. This resulted in us losing out in the forex for no good reason, with only the credit card company benefitting in the end. I.e. We were charged EU100 on Day 1 (which equated to $A in our home currency), but on Day 3, when they credited back the EU100 to our card, we ended up with less than $A, which was a bit annoying and silly.

No Public Name
Leisure travelers
50-59 years
Reviewed: 14 years ago (26/02/2012)
Date of experience: 02/2012

blick auf den beleuchteten postdamer platz
musik im zimmer - klassik sender und CD
feine pflegeserie

No Public Name
Leisure travelers
60-69 years
Reviewed: 14 years ago (24/02/2012)
Date of experience: 02/2012

Keinen

By d.c.lombardi wildermuth
Leisure travelers
40-49 years
Reviewed: 14 years ago (24/02/2012)
Date of experience: 02/2012

wir waren zum 2. mal in ihrem hotel und sind rundum zufrieden mit ihrem service.
ein netter empfang und eine wohlige atmosphäre.
sehr hilfsbereit für alle fragen. danke

No Public Name
Business
50-59 years
Reviewed: 14 years ago (24/02/2012)
Date of experience: 02/2012

Komme wieder und freue mich darauf

No Public Name
Leisure travelers
60-69 years
Reviewed: 14 years ago (22/02/2012)
Date of experience: 02/2012

angenehmes Hotel in - für die Berlinale - perfekter Lage mit exzellentem Service und reizendem Personal. Akzeptables Preis-Leistungsverhältnis.

No Public Name
Business
40-49 years
Reviewed: 14 years ago (21/02/2012)
Date of experience: 02/2012

Komme wieder, nur die Preise im Spa-Bereich erscheinen mir etwas überzogen, deswegen "nur" gut

By Jean Heijl
Business
50-59 years
Reviewed: 14 years ago (17/02/2012)
Date of experience: 02/2012

Overall very well service. Only service missing is FREE WiFi. Disappointing that you've to pay extra for this service in a 5 star hotel like yours.

No Public Name
Business
50-59 years
Reviewed: 14 years ago (14/02/2012)
Date of experience: 02/2012

I was delighted with the serivce I received. However, I found the Bed rather uncomfortable and rather too hard for me.
The Breskfast was a tad basic.
Howeever, the staff were delightful and most helpful with regard to early checki in etc.

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