the niu Dairy Haarlem hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 6,262 reviews across 9 portals
:
By Kirk Hanson
Business
50-59 years
Reviewed: 5 weeks ago (25/06/2024)
Date of experience: 06/2024

Service is always top-rated and focused on elevating the customer experience. No need to stay any where else in Haarlem.

Dear Kirk,

Thank you for your fantastic review! We're thrilled to hear that our service consistently exceeds your expectations and enhances your experience. We appreciate your loyalty and look forward to welcoming you back to Haarlem soon!

With kind regards,

Team the niu Dairy
No Public Name
Friends
60-69 years
Reviewed: 5 weeks ago (23/06/2024)
Date of experience: 06/2024

Gutes Hotel zum Übernachten mit allem was ich brauche. Eingangs- und Frühstücksbereich etwas nüchtern ausgestattet. Schön wäre eine Lounge mit der Möglichkeit Getränke und kleine Snacks zu ordern.

Vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt hatten und alles gefunden haben, was Sie brauchen. Ihre Anregung zur Ausstattung des Eingangs- und Frühstücksbereichs sowie zur Einrichtung einer Lounge mit Getränken und Snacks nehmen wir gerne auf. Wir werden daran arbeiten, unser Angebot weiter zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Mit freundlichen Grüßen,

Team the niu Dairy
No Public Name
Family
50-59 years
Reviewed: 7 weeks ago (10/06/2024)
Date of experience: 06/2024

Camera silenziosa, hotel accogliente. Colazione troppo costosa

Grazie per la tua recensione! Siamo felici che tu abbia trovato la camera silenziosa e l'hotel accogliente. Apprezziamo il tuo feedback sulla colazione e lo prenderemo in considerazione per migliorare i nostri servizi. Speriamo di darti nuovamente il benvenuto in futuro!

Cordiali saluti,

Team the niu Dairy
No Public Name
Family
50-59 years
Reviewed: 2 months ago (02/06/2024)
Date of experience: 06/2024

Мы останавливаемся уже не первый раз в отеле. Нам нравится, что качество обслуживания на ресепшен, качество номеров , чистота на высоком уровне.

No Public Name
Alone
50-59 years
Reviewed: 2 months ago (27/05/2024)
Date of experience: 05/2024

Very nice stay with helpful stay.
Highly recommend

Thank you for your kind review! We're thrilled to hear that you had a very nice stay and found our staff helpful. Your recommendation means a lot to us. We look forward to welcoming you back soon!

With kind regards,

Team the niu Dairy
No Public Name
Couple
60-69 years
Reviewed: 2 months ago (24/05/2024)
Date of experience: 05/2024

Nice hotel in a good location

Thank you for your kind words! We're delighted to hear that you enjoyed our hotel and its convenient location. We hope to welcome you back soon!

With kind regards,

Team the niu Dairy
By Yarden Van der Gang
Couple
30-39 years
Reviewed: 2 months ago (22/05/2024)
Date of experience: 05/2024

Great hotel and location! We will be back

Dear Yarden,

Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our location great. We look forward to welcoming you back again soon!

With kind regards,

Team the niu Dairy
No Public Name
Couple
40-49 years
Reviewed: 2 months ago (21/05/2024)
Date of experience: 05/2024

There was no one at the desk when we arrived, took a good 10minutes before someone was there to sign us in an give us the room-key.

Dear Ruben,

Thank you for your feedback. We sincerely apologize for the delay you experienced during check-in. This is not the standard of service we strive to provide. We will address this issue with our team to ensure better service in the future. We appreciate your patience and hope to have the opportunity to serve you more efficiently on your next visit.

With kind regards,

Team the niu Dairy
By Yuliia
Couple
30-39 years
Reviewed: 2 months ago (20/05/2024)
Date of experience: 05/2024

no refrigerator in the room. Lack of parking is very inconvenient.

Dear Yuliia,

Thank you for your feedback. We apologize for the inconvenience caused by the absence of a refrigerator and the lack of parking. Your comments are valuable to us, and we will consider them as we work to improve our facilities and services. If you have any other concerns or suggestions, please let us know. We hope to have the opportunity to serve you better in the future.

With kind regards,

Team the niu Dairy
By Ceri
Alone
60-69 years
Reviewed: 2 months ago (18/05/2024)
Date of experience: 05/2024

Very good. Will recommend

Dear Ceri,

We are very happy to see you had a good stay and especially that you will recommend us! It makes our day. We hope to welcome you anytime soon again!

With kind regards,

Team the niu Dairy
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