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Public Reviews Score
81%

"Very satisfied"

Based on 328 reviews
:
No Public Name
Friends
30-39 years
Reviewed: 6 weeks ago (06/04/2024)
Date of experience: 04/2024

Nice hotel but with deficits. Rooms are nicely (but not clever) furnished. Rooms are pretty dark due to window arrangements. Bathroom could use an extra lamp aswell. Towel hooks are not next to the sink but across the room.
Breakfast was nice with a lot of choices but too expensive (19€ for buffet).
Not impressed by service at bar at night. Out of 6 or 7 cocktails there were only 2 available.
For premixed cocktails the price of 13,50€ is way too expensive.
Staff at reception is very nice though. Souvenir corner in the foyer is pretty cute.

No Public Name
Business
40-49 years
Reviewed: 2 months ago (29/03/2024)
Date of experience: 03/2024

Auf den ersten Blick ist das Hotel sehr stylisch und modern. An der Rezeption steht ein Wasserspender und Obst zur freien Verfügung. Leider ist der Spender total verkalkt, was auf Anhieb negativ auffällt. UndetvZimmer war groß, hell und hatte einen super Blick hinüber zur City. Leider befindet sich keine Kaffeemaschiene/Wasserkocher auf dem Zimmer. Weder Wasser noch eine befüllte Minibar ist vorhanden. All diese Dinge sollten für ein Hotel dieser Preisklasse standardmäßig sein. Auch fehlte bei uns ein Kopfkissen und es wurde auch trotz Nachfrage nicht aufgestockt. Das Hauskeeping hat nach der ersten Nacht grundlos unser Zimmer nicht gereinigt. Die Mitarbeiter an der Rezeption sind freundlich wirken jedoch leicht arrogant.

No Public Name
Family
50-59 years
Reviewed: 2 months ago (26/03/2024)
Date of experience: 03/2024

I really enjoyed my stay. The design of the rooms is functional, stylish and always with a splash of colour. I love it. The service of each employee of the niu Fender hotel was very friendly and always helpful and kind, with being professional but welcoming. The cleanness of the room was of high quality. Thank you very much for your dedication in creating affordable spaces for people to stay in your hotels.

By Terry Boren
Couple
20-29 years
Reviewed: 2 months ago (26/03/2024)
Date of experience: 03/2024

It was generally lovely. The room had an amazing view, renting bikes from the hotel was a dream, and the staff were what made the place excellent. So kind and professional while still being humans. Cannot say how much I enjoyed it.

Such an amazing review! So glad you noticed the personal approach instead of just being friendly. We love people and this is the way how we would like to be treated ourselves...
Kind regards,

Otto Kaandorp
Hotelmanager
No Public Name
Business
50-59 years
Reviewed: 2 months ago (22/03/2024)
Date of experience: 03/2024

Wir waren sehr zufrieden. Lage & Zimmer sehr gut!

No Public Name
Couple
50-59 years
Reviewed: 2 months ago (21/03/2024)
Date of experience: 03/2024

Sehr gutes Hotel, das Preis-Lestungsvverhältnis an der Bar war nicht gerechtfertigt.

By Юрий
Business
30-39 years
Reviewed: 2 months ago (18/03/2024)
Date of experience: 03/2024

Все хорошо кроме: нет питьевой води в номере, нет халата и одноразових тапочок.

Dear Guest,

Thank you for the wonderful score you gave us! It was a pleasure to have you in Amsterdam East.
We don't provide disposable slippers as we try to minimize our waste. Tapwater in Holland is cleaner and safer than bottled water and also produces less waste :)
https://www.kwrwater.nl/en/actueel/welk-drinkwater-is-veiligst/
We thank you again for your visit and hope we can welcome you again soon!
Otto Kaandorp
By Gjaltema
Couple
60-69 years
Reviewed: 2 months ago (16/03/2024)
Date of experience: 03/2024

Goed, helaas geen glazen op de kamer.

Geachte heer en mevrouw Gjaltema,

Dank voor uw opmerking en de prachtige score voor uw verblijf in ons hotel. Ik heb direct extra glaswerk besteld.
Weet dat u altijd de receptie kunt raadplegen voor benodigdheden.
nogmaals dank voor de genomen moeite en ik hoop u volgende keer persoonlijk te mogen begroeten.
Met vriendelijke groet,
Otto Kaandorp
No Public Name
Couple
30-39 years
Reviewed: 2 months ago (10/03/2024)
Date of experience: 03/2024

Die Zimmer waren die Tip Top. Toll war auch das Personal, nett und haben immer begrüßt.

Leider muss ich sagen das das Frühstück zu teuer war für die Auswahl und an der Bar lange Wartezeiten waren, bis jemand kam.

Sonst super!

HI There!
Thank you for this wonderful score and being so specific on what needs improvement. We love such reviews .
Hope to see you again :)
take care
By Stefania
Couple
40-49 years
Reviewed: 2 months ago (04/03/2024)
Date of experience: 03/2024

La stanza è stata pulita solo una volta in 6 giorni. Avremmo dovuto avere diritto almeno ad una bevanda offerta ma nulla.
C'erano delle macchie nel lavandino quindi sembrava sempre sporco, le lenzuola avevano alcune macchie.
Non c'erano né bollitore né macchina del caffè in camera.
Le porte erano piene di segni di mani. Colazione buona ma non buonissima. Insomma per un 4 stelle, si può fare molto meglio ma la vista è favolosa

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