niu Keg Hamburg hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 4,327 reviews across 9 portals
:
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (23/06/2023)
Date of experience: 06/2023

Die Mitarbeitenden an der Rezeption waren fast ausnahmslos unfreundlich und vermittelten zu keinem Zeitpunkt, dass man ein willkommener Gast im Hotel ist.

Die Klimaanlage kühlte trotz korrekter Einstellung am Display im Zimmer nicht richtig. Ich habe drei mal nachgefragt und es ist nie irgendetwas passiert.

The Niu werde ich bei der nächsten Reise nicht mehr berücksichtigen.

No Public Name
Couple
20-29 years
Reviewed: 2 years ago (22/06/2023)
Date of experience: 06/2023

Die Klimaanlage funktionierte nicht, das Zimmer war super heiß und das war absolut unangenehm.

By Ungemach
Alone
40-49 years
Reviewed: 2 years ago (21/06/2023)
Date of experience: 06/2023

Gut, offen dem Gast gegenüber.

No Public Name
Couple
30-39 years
Reviewed: 2 years ago (21/06/2023)
Date of experience: 06/2023

We were traveling with dogs and really depended on a hotel with working AC. Your booking information had confirmed that all rooms had working AC, however, ours was blowing hot air the entire time and my poor dogs were panting the whole stay. We confronted the front desk who said there was nothing they could do except refund the parking which was 15 euros. This communication was also not passed along as the women checking us out had no idea and was not very kind about the process. With such warm weather the situation was not handled in a good manner and support to have the AC checked would have been very much appreciated as we had to keep the window open all night facing the incredible loud street. Really not a good experience.

No Public Name
Couple
50-59 years
Reviewed: 2 years ago (20/06/2023)
Date of experience: 06/2023

Obwohl wir der Rezeption Bescheid gegeben hatten, das nur ein Bettzeug vorhanden ist und wir ein 2. benötigen, ist leider nix passiert.

No Public Name
Friends
50-59 years
Reviewed: 2 years ago (20/06/2023)
Date of experience: 06/2023

Zentrale Lage für einen Städtetrip

By Adams
Family
50-59 years
Reviewed: 2 years ago (18/06/2023)
Date of experience: 06/2023

Guter Gesamteindruck. Frühstück hat Luft nach oben

No Public Name
Alone
50-59 years
Reviewed: 2 years ago (18/06/2023)
Date of experience: 06/2023

Gut. Ausstattung & Ambiente total klasse für einen Städtetrip

No Public Name
Alone
50-59 years
Reviewed: 2 years ago (16/06/2023)
Date of experience: 06/2023

Super, habe mich wohl Gefühlt

By Ralf
Alone
50-59 years
Reviewed: 2 years ago (13/06/2023)
Date of experience: 06/2023

Sehr hilfsbereite Mannschaft bei Fragen und Wünschen.

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