Public Reviews Score
78%

"Satisfied"

Based on 191 reviews
:
By Jolanda
Leisure travelers
40-49 years
Reviewed: 9 years ago (08/08/2016)
Date of experience: 07/2016

Great, only the stairs was heavy to walk, because the stairs are old and damaged.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (23/07/2016)
Date of experience: 06/2016

A good hotel with a great price and well situated!

By YAMAMOTO
Business
40-49 years
Reviewed: 9 years ago (24/05/2016)
Date of experience: 02/2016

Convenient location and Friendly staff members to stay.

Hi Yamamoto,

Thank you for your valuable review. I will pass your message to our team and I hope you choose us again for your next stay in London.

Best Regards
Shakespeare Hotel
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (09/05/2016)
Date of experience: 04/2016

Late check in was possible. That was very good.
First room was a bit disapointing, but the second was very good.
Breakfast was okay. Not much options, english breakfast was good exept the sausage. The half mushroom on it was like a joke:)

Dear Guest,

Thank you for reviewing us. We will take your notes into consideration and we will keep on doing our best to offer high quality customer service. We hope to see you again.

Sincerely
Shakespeare Hotel
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (19/04/2016)
Date of experience: 04/2016

Low budget hotel with an excellent location.Would spend some nights again there.

Dear Guest

We are glad you enjoyed your holiday whilst choosing to stay at our hotel. We would like to thank you on behalf of all our team and we hope to see you again in the future.

Best Regards
Shakespeare Hotel
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/04/2016)
Date of experience: 04/2016

La gente es muy agradable y te ayudan en todo lo que necesitas, queda cerca de Metro, paradas de Bus, express a Heathrow, etc. Hay muchísimos bares y restaurantes buenísimos alrededor.

Dear Guest,

Thanks for your kind words and for sharing your experience with others on here. We are glad you enjoyed your stay and found our hotel useful for your stay.

Best Regards
Shakespeare Hotel
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (28/03/2016)
Date of experience: 03/2016

I love come in London bevande I love this town vero much...I recommended the hotel to my friends

Dear Guest,

Thank you for sharing your experience in here. We really appreciate this and we all hope to see you again on your next trip to London.

Best Regards
Shakespeare Hotel
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (16/03/2016)
Date of experience: 03/2016

The room was too tight and not really clean. The breakfast was'nt worth to wake up earlier. The bed was damaged and the pillow very uncomfortable. The service was really friendly and polite.

Dear Guest,

Thank you for your valuable review. We take in high consideration our guests' thoughts and suggestions. We are glad you enjoyed our location and service. We would really appreciate if you gave us some further information with regards to your room number and your personal breakfast preferences. We would like to investigate your remarks so please email us at:
customer-service@shakespearehotel.co.uk and help us improve.

Best Regards
Shakespeare Hotel Management
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (15/03/2016)
Date of experience: 03/2016

The breakfast was great and the service was good. Staff was very nice :) !

Dear Guest,

Thank you for your review. We are glad you enjoyed your holiday whilst choosing to stay at our hotel. We would like to thank you on behalf of all our team and we hope to see you again in the future.

Best Regards
Shakespeare Hotel
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (10/03/2016)
Date of experience: 03/2016

We spent a lovely weekend. It has been a wounderful experience!

Dear Guest,

Thank you for reviewing us. Unfortunately, it happens that the majority of our guests to use the shower at the same time in the morning and hot water needs a few minutes to reach all rooms. However, we recently had some improvements on our boilers and we hope the problem is now solved. We hope to see you again soon.

Best Regards
Shakespeare Hotel
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