Utopia Beach Club hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 9,681 reviews across 7 portals
:
By Huber / Burner / 1 Woche im Mä..
Couple
40-49 years
Reviewed: 2 years ago (20/03/2024)
Date of experience: 03/2024

Wir hatten eine sehr schöne Zeit

By S.Scholz
Alone
40-49 years
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

Ich fand alle Angestellten sehr aufmerksam, sie haben immer gefragt, ob es hier einen gut geht.
Ich würde gern wieder kommen.

By Ulbricht
Couple
70-79 years
Reviewed: 2 years ago (17/03/2024)
Date of experience: 03/2024

eine gepflegte Anlage , wenn der Pool fertig ist sehr schöne Anlage

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Kostenloses WLAN in lobby fehlt leider

Dear Otto,

Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your overall stay at our hotel.

We would like to apologize for any inconvenience caused by the lack of free Wi-Fi in our lobby. At our hotel, we strive to provide a comfortable and relaxing environment for our guests, which is why we offer complimentary Wi-Fi in all guest rooms. However, we understand the importance of staying connected while traveling and will take your feedback into consideration as we continue to improve our services.

We hope to have the opportunity to welcome you back in the future and exceed your expectations.
By Dominikus
Couple
60-69 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Dear Dominikus,

Thank you for taking the time to share your recent experience at our hotel. We appreciate your valuable feedback as it helps us to continuously improve our services.

We are pleased to hear that you enjoyed our convenient location and friendly staff. Our team works hard to create a welcoming atmosphere for all of our guests.

However, we are sorry that the noise from other guests disturbed your stay. As a hotel, we strive to provide a peaceful and relaxing environment, and we apologize if this was not the case during your visit. We will address this issue with our team so that we can prevent similar situations in the future.

Thank you again for choosing to stay with us and for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Sehr schöne Anlage ,sehr gepflegt, Strand war auch sehr sauber ,tolles Hausriff ,

Dear Lampersberger,

Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that you enjoyed our beautiful and well-maintained hotel grounds, clean beach, and fantastic house reef.

Our team works hard to ensure that our guests have a wonderful stay and we're glad that this was reflected in your recent visit. We strive to provide a relaxing and enjoyable environment for all of our guests.

Thank you again for your lovely review. We look forward to welcoming you back to our hotel in the near future.
By Christa
Alone
60-69 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Große gepflegte Anlage mit freundlichen Menschen

Dear Christa,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our well-maintained facilities and friendly staff.

At our hotel, we strive to provide a welcoming environment and exceptional service to all our guests. It brings us great joy to know that we were able to meet your expectations.

We appreciate your patronage and look forward to welcoming you back in the near future.
By Birgit S.
Alone
50-59 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Sehr schöne Anlage mit wunderschönen Garten und das Haus-Riff lädt zum mehrfachen täglichen Schnorcheln ein. Es ist ein Erlebnis.
Animation genau richtig - nicht aufdringlich und mega lustig unterhaltsam. Super gute shows am Abend.
Salatbuffett mega toll!
Massage und Beauty nicht meines.

Dear Birgit S.,

Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you enjoyed our beautiful gardens and the opportunity to snorkel in our house reef multiple times a day. It is definitely an unforgettable experience.

We are delighted that you found our animation team to be just the right balance of entertainment without being intrusive. Our evening shows are a highlight for many of our guests, so we are happy that you also enjoyed them.

Our chefs put a lot of effort into creating delicious and fresh salads every day, so we are glad that it was one of the highlights of your dining experience.

We apologize that the massage and beauty services did not meet your expectations. While they may not have been to your preference, we strive to offer a variety of services to cater to different tastes and needs.

Thank you again for choosing our hotel as your holiday destination. We hope to welcome you back in the future for another enjoyable stay.
No Public Name
Alone
70-79 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Ich war das 15. Mal Ihr Gast und werde immer wieder gerne kommen!

Dear Burkhard,

Thank you for taking the time to write a review about your recent stay at our hotel. We are delighted to hear that you had a wonderful vacation and. We truly appreciate your kind words and recognition of their hard work.

Our philosophy at our hotel is to provide exceptional service and a memorable experience for our guests. We are pleased that you enjoyed the dining options and found our staff to be friendly and helpful throughout your stay.

Thank you for recommending us to others. It was our pleasure to have you as our guest and we hope to welcome you back again soon.
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

War ein super toller Urlaub bis auf die Baustelle aber wird sicher ganz toll wenn es fertig ist

Dear Habrel,

Thank you for taking the time to write a review about your recent stay at our hotel. We are delighted to hear that you had a wonderful vacation and. We truly appreciate your kind words and recognition of their hard work.

Our philosophy at our hotel is to provide exceptional service and a memorable experience for our guests. We are pleased that you enjoyed the dining options and found our staff to be friendly and helpful throughout your stay.

Thank you for recommending us to others. It was our pleasure to have you as our guest and we hope to welcome you back again soon.
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