Veranda Grand Baie Hotel & Spa (E-Reputation) hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 2,952 reviews across 10 portals
:
By Costache Andreea
Leisure travelers
30-39 years
Reviewed: 8 years ago (10/02/2018)
Date of experience: 02/2018

Very nice location for holyday.

By DUFOUR - MARTY
Leisure travelers
60-69 years
Reviewed: 8 years ago (10/02/2018)
Date of experience: 02/2018

Hotel bien situé beaucoup d'animations avec une excellente équipe - tout est réuni pour passer un séjour très agréable et reposant. Le personnel est au top (disponible accueillant souriant)

By Bretagnolle
Leisure travelers
60-69 years
Reviewed: 8 years ago (09/02/2018)
Date of experience: 02/2018

Pour un séjour d’un mois , les repas buffets sont répétitifs, personnel très à l’ecoute Et super sympa ,
Manque fromage blanc et fromage le soir
L’eau aux repas pourrait être comprise ,
Le vin et les cocktails sont trop chèrs

By GRIFFON
Leisure travelers
40-49 years
Reviewed: 8 years ago (06/02/2018)
Date of experience: 02/2018

Très bien. Hôtel agréable, familiale, calme, très propre, personnel exceptionnellement courtois, serviable et aimable (c'est presque trop quelques fois). Les cocktails sont très bons, notamment ceux contenant de l'alcool car pas trop dosés en alcool justement, la nourriture est largement suffisante, les deux journées spécifiques étaient très agréables (repas indiens et mauriciens).

By Simon Huppler
Leisure travelers
60-69 years
Reviewed: 8 years ago (05/02/2018)
Date of experience: 02/2018

Room great - and kept very clean. Whole place was clean and well looked after. Restaurant staff friendly and helpful.
Some reception staff unfriendly and unhelpful. Asked if fridge could be defrosted as ice box had completely frozen over - not done. Asked if hire car could be arranged - they phoned number and passed me the phone. I could not understand the person on the other end of the line. Reception did not help. In the end gave up and cancelled. Unwarranted items on bill (deposit for umbrella which we had been given but not told there was a deposit). Resulted in having to refund initial payment and then repaying lesser amount. No apology given.

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (04/02/2018)
Date of experience: 02/2018

The team was great. They tried to make our stay at the hotel as comfortable as possible. We really appreciate their efforts. The workers are our best experience from the hotel.
Unfortunately the rooms are small, the room service ladies are not professional at all and didnt do their work well, the breakfast is very poor.
Too many mosquitos in the room.
You should think of small gestures which will make your guest stay more pleasant, like - complementary water in the room and in the reception, free tea and coffee in the rooms, better tv channels, more options in breakfast etc...

By Lars Axelsen
Leisure travelers
50-59 years
Reviewed: 8 years ago (31/01/2018)
Date of experience: 01/2018

From tui the told us there is a dress Code for the restaurant ? Kidsclub in the dance floor 10 oclock in the evening ?
But over all a good stay very Nice staff all over .Maybe You should have to modernise the food a little bit , and the cooks workshop a litle bit
Quicker to top the buffet there is to lot OFF empty dishes

Kindly regrets
Lars Axelsen
Room 725

By Milot
Leisure travelers
40-49 years
Reviewed: 8 years ago (31/01/2018)
Date of experience: 01/2018

Catastrophique. Le tarif n est pas en adéquation avec les services particulièrement la nourriture .
Demander un supplément pour un expresso et un jus d orange est indigne d un hôtel touristique.
Le spa était en panne .....

By Shereen Seedie
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/01/2018)
Date of experience: 01/2018

Excellent stay with good entertainment ,
My stars are Nazereen and Natasha , hope I got the name right she is part of the entertainment . Outstanding waiter is Yohan.

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (28/01/2018)
Date of experience: 01/2018

Great location overlooking the bay

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