VIVOOD Landscape Hotel hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 4,400 reviews across 8 portals
:
No Public Name
Reviewed: 4 years ago (05/08/2021)
Date of experience: 08/2021

Guest has not commented on review

Dear Maria Theresa,

Thank you for your recent visit to VIVOOD Landscape Hotel and for letting us know your opinion about your stay.

We are very much delighted to read about your comments regarding our team. We truly put an effort into offering an exclusive and personalized service to each and every one of our guests. We apologize if service was slow at times, we are doing reserches trying to know what happened so it does not happen again.

Moreover, breakfast is one of our strengths and we are truly happy to know you have enjoyed what we have to offer at the VIVOOD Restaurant.

We hope to see you again some other time.

Kind regards,

Adrián Sánchez - Guest Experience
By Olivier Serge Gex
Reviewed: 4 years ago (05/08/2021)
Date of experience: 08/2021

Unforgettable

Dear Olivier,

We thank you for taking your time to write your opinion of VIVOOD Landscape Hotel. We are very happy to read that you enjoyed your stay, and appreciated the surroundings, our service and facilities.

We are delighted to know that you have enjoyed our hotel facilities. As you may know by now, everything is carefully thought out and designed for you to have a one-of-a-kind VIVOOD experience.

We trust we can welcome you once again at VIVOOD in a near future.

Kind regards,

Adrián Sánchez - Guest Experience
By Javier Fernández Molina
Reviewed: 4 years ago (02/08/2021)
Date of experience: 07/2021

Fantástica, como siempre.

Apreciado Javier,

Gracias por su reciente visita a VIVOOD Hotel Paisaje y por hacernos saber su opinión sobre su estancia. Nos complace saber que hemos cumplido con sus expectativas y que disfrutaron de su estancia.

Le agradecemos que nos haya visitado una vez más, y por supuesto estaremos encantados de que se alojen con nosotros en los próximos meses.

Un saludo,

Adrián Sánchez - Guest Experience
By José Antonio
Reviewed: 4 years ago (01/08/2021)
Date of experience: 07/2021

Muy bien, tranquilidad, bonito lugar para descansar y desconectar sin salir y también con buenos lugares para visitar con tranquilidad en las cercanías.

Estimado José Antonio,

Le damos las gracias por el tiempo dedicado a dar su opinión sobre VIVOOD Hotel Paisaje. Nos complace leer que ha disfrutado de la estancia y que le ha gustado el entorno, el servicio y nuestras instalaciones.

Estamos encantados de que hayan disfrutado de las instalaciones del hotel. Como pudieron comprobar todo está pensado y diseñado para que la experiencia en VIVOOD sea única y memorable.

Confiamos en poder darles la bienvenida a VIVOOD en futuro muy cercano.

Un saludo,

Adrián Sánchez - Guest Experience
No Public Name
Reviewed: 4 years ago (31/07/2021)
Date of experience: 07/2021

Para repetir (y espero hacerlo).

Estimada Isabel,

Agradecerle que se alojara con nosotros y que decidiera experimentar el Lujo de la Evasión. Nos complace leer que su estancia ha sido plenamente satisfactoria.

Confiando en recibirle muy pronto, aprovechamos para, en nombre de todo el personal, enviarle un cordial saludo.

Adrián Sánchez - Guest Experience
By María Ortega
Reviewed: 4 years ago (31/07/2021)
Date of experience: 07/2021

Ha sido maravillosa.

Apreciada María,

Antes de nada y en nombre de todo el personal del hotel le enviamos nuestro agradecimiento por habernos elegido.

Estamos encantados de que hayan disfrutado de las instalaciones del hotel. Como pudieron comprobar todo está pensado y diseñado para que la experiencia en VIVOOD sea única y memorable.

Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder tenerles como huéspedes pronto.

Un cordial saludo,

Adrián Sánchez - Guest Experience
By Sonia
Reviewed: 4 years ago (30/07/2021)
Date of experience: 07/2021

Te hacen sentir especial

Apreciada Sonia,

Gracias por su reciente visita a VIVOOD Hotel Paisaje y por hacernos saber su opinión sobre su estancia. Nos complace saber que hemos cumplido con sus expectativas y que disfrutaron de su estancia.

También nos es satisfactorio saber que disfrutó de la propuesta de desayuno elaborada por nuestros chefs.

Le agradecemos una vez más su comentario y su visita a VIVOOD. Estaremos encantados de que se alojen con nosotros en los próximamente.

Un saludo,

Adrián Sánchez - Guest Experience
By Christian Lundin
Reviewed: 4 years ago (29/07/2021)
Date of experience: 07/2021

Wonderful location and hotel that we would recommend to others.

Dear Mr.Lundin,

First of all, thank you for taking your time to let us know your opinion about our treasured Landscape Hotel. We are very happy that you enjoyed our facilities, the view of the Guadalest Valley and the overall relax experience that we offer to each and every one of our guests.

We are sorry about the missunderstanding regarding the receipt upon check out, please verify your email inbox since I sent you all the details. We also are going to review what could happen at restaurant breakfast service since that is not the kind of service we offer to our guest and I take the opportunity to apologize. We take good care of your feedback.

Our warmest thank you for your kind words about the attention you received from the entire VIVOOD team. We are very proud of the people who make this hotel feel like home. They are part of our values and the main reason of our success.

Once again we thank you for your comment and your visit to VIVOOD. We will be more than happy to welcome you again in a near future.

Kind regards,

Sergio Sanchis - Guest Experience Manager
By Aperret
Reviewed: 4 years ago (28/07/2021)
Date of experience: 07/2021

Un plaisir et un moment hors du temps
Merci

Cher Aparret,

Merci de votre récente visite à l'hôtel VIVOOD Paisaje et de nous avoir fait savoir ce que vous avez pensé de votre séjour. Nous sommes heureux d'apprendre que nous avons répondu à vos attentes et que vous avez apprécié votre séjour.

Nous sommes ravis que vous ayez apprécié les installations de l'hôtel. Comme vous pouvez le constater, tout a été pensé et conçu pour rendre votre expérience à VIVOOD unique et mémorable.

D'autre part, la gastronomie est un autre de nos attraits et nous sommes heureux de savoir que vous avez apprécié notre service de petit-déjeuner.

Nous sommes impatients de vous accueillir à nouveau.

Meilleures salutations,

Sergio Sanchis - Guest Experience Manager
By Lynne Jones
Reviewed: 4 years ago (28/07/2021)
Date of experience: 07/2021

Overall we had a great time and felt very comfortable with our surroundings and friendly staff. The views were amazing and the food was fantastic. We will definitely be back and recommend our family and friends.
Thankyou

Dear Lynne,

Thank you for your recent visit to VIVOOD Landscape Hotel and for letting us know your opinion about your stay. We are delighted to know we have met your expectations and that you truly enjoyed your stay.

It brings us the outmost joy that the highlight of your stay was the silence and tranquillity here at VIVOOD. This is why we pledge to offer an absolute disconnection experience surrounded by nature to all of our guests, without ever forgoing the comforts of a landscape hotel.

Regarding the room, we are sorry that you had that feeling since we make a daily effort to meet the standards of cleanliness and hygiene, in order for you to have a pleasant and comfortable stay. We will review what could have happened in order to have this impression. Regarding the shower, I am afraid this was unnoticed when we supervised the room but in this case, please let us know in order to act since we are 24h at your disposal.

We are very much delighted to read about your comments regarding our team. We truly put an effort into offering an exclusive and personalized service to each and every one of our guests.

Moreover, the gastronomy is one of our strengths and we are truly happy to know you have enjoyed our breakfast service.

We trust we can have you as our guests again soon and, on behalf of the entire team, send you a cordial greeting.

Sergio Sanchis - Guest Experience Manager
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