Waldhotel Sonnenberg hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 2,987 reviews across 14 portals
:
No Public Name
Family
40-49 years
Reviewed: 2 years ago (25/02/2024)
Date of experience: 02/2024

Apart from the great location the whole experience was not great.

Dear L.,

Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed the location of our hotel. Our goal is for each of our guests to have a memorable experience and we regret that this was not the case during your stay.

We strive to provide the highest standard of service to our guests and we always take feedback seriously in order to continue to improve. We are grateful to you for bringing this matter to our attention as it will help us to ensure that all future visits are as pleasant as possible.

Yours sincerely
Your team from the Waldhotel Sonnenberg
No Public Name
Family
80+ years
Reviewed: 2 years ago (20/02/2024)
Date of experience: 02/2024

Wij komen er al 15 jaar en waren altijd tevreden

Beste familie v. S,

Hartelijk dank voor uw loyaliteit en uw feedback. We zijn blij dat u ons al 15 jaar bezoekt en dat u tevreden bent met uw ervaring. Ons doel is om al onze gasten te allen tijde een aangenaam verblijf te bieden. We hopen dat we onze gasten in de toekomst een aangename ervaring kunnen blijven bieden.

Met vriendelijke groeten
Uw team van Waldhotel Sonnenberg
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (18/02/2024)
Date of experience: 02/2024

Schlicht gesagt.
Keine Struktur im Hotel vorhanden.
Bei diesem Service fällt dir nichts ein

No Public Name
Couple
50-59 years
Reviewed: 2 years ago (17/02/2024)
Date of experience: 02/2024

Ça donne envie d y revenir !

Cher J,

Nous vous remercions d'avoir pris le temps d'écrire un commentaire aussi positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et nous serions heureux de vous accueillir à nouveau chez nous. Nous nous efforçons de rendre chaque expérience de nos hôtes personnelle, inoubliable et agréable.
Merci beaucoup pour votre soutien, nous nous réjouissons de vous revoir.

Avec nos meilleures salutations
Votre équipe du Waldhotel Sonnenberg
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (15/02/2024)
Date of experience: 02/2024

Mainly satisfactory.

Dear G.,

Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased that your overall experience was satisfactory. We, at the Waldhotel strive to provide our guests with an enjoyable and relaxing stay, with quality service from our friendly staff. We hope that you will continue to give us the opportunity to serve you in the future.

With kind regards
Your hotelier Hermann Nübel
No Public Name
Business
60-69 years
Reviewed: 2 years ago (15/02/2024)
Date of experience: 02/2024

Nice typical hotel, calm area, smiling staff

Dear family B.,

Thank you for your review and for taking the time to share your experience with us. We are pleased to hear that you found our hotel to have a pleasant ambience, a calming environment and friendly staff. We strive to provide you with a pleasant stay and are pleased that we were able to meet your expectations.

We appreciate your kind feedback and hope that you will visit us again in the future.

With kind regards
Your hotelier Hermann Nübel
No Public Name
Family
20-29 years
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

We had a pleasant stay!

Dear family L.,

Thank you for taking the time to give us your feedback after your stay at our hotel. We are glad that you enjoyed your stay and are pleased that it was pleasant for you.

At our hotel we strive to provide the best possible experience for all our guests. We value your opinion and use feedback like yours to continuously improve our services.

We appreciate that you chose to stay with us and we look forward to welcoming you back in the future.

With kind regards
Your team from the Sonnenberg
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

Das Hotel ist in die Jahre gekommen

Lieber Herr S.,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir freuen uns über Ihr Feedback und verstehen, dass unser Hotel Ihre Erwartungen während Ihres Aufenthalts nicht vollständig erfüllt hat.

Wir hoffen, dass Sie insgesamt einen angenehmen Aufenthalt bei uns hatten und dass Sie in Zukunft wieder bei uns übernachten werden.

Mit freundlichen Grüßen
Ihr Team vom Sonnenberg
No Public Name
Family
40-49 years
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

Super good! The room was great , dinner and breakfast was very good. The personel was friendly and Nice

Dear Mr. M.,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the room, dinner and breakfast. Our team works hard to ensure that all our guests have an enjoyable stay, so it is wonderful to receive such positive feedback.

We have passed on your kind words to our team and look forward to welcoming you back soon!

With kind regards
Your hotelier Hermann Nübel
No Public Name
Family
40-49 years
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Overall we are happy, good bed, clean room, good and clean swimming pool, beautiful view from the room and restaurant

Dear family T.,

Thank you for taking the time to share your feedback about your stay with us. We are delighted to hear that you enjoyed our comfortable beds, clean rooms, swimming pool and the stunning views from our restaurant. It is always our aim to ensure our guests have a safe and comfortable stay and we are delighted that we were able to provide this for you. Thank you for your visit and we hope you will visit us again soon!

With kind regards
Your hotelier Hermann Nübel
Back to Top CERTIFICATE what's this?