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Public Reviews Score
93%

"Very satisfied"

Based on 230 reviews
:
No Public Name
Business
20-29 years
Reviewed: 11 years ago (08/09/2014)
Date of experience: 08/2014

The White House is a great place to stay for temporary location, very central and in a quiet district. it was perfect for my 3 weeks stay.

No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (17/06/2014)
Date of experience: 06/2014

- ideale Unterkunft für eine Städtereise nach Hamburg
- Kinder sind herzlich willkommen
- sehr freundliches und hilfsbereites Team

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (15/05/2014)
Date of experience: 05/2014

sehr angenehmer Aufenthalt. Ich komme bestimmt wieder und werde gerne ihr Haus weiter empfehlen.

No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (12/03/2014)
Date of experience: 03/2014

Schönes Apartment in sehr schöner und ruhiger Gegend, Außenalster in der Nähe für Spaziergänge, leider doch über eine halbe Stunde Fußweg bis in die Fußgängerzone und kein Bäcker in der Nähe!

By Dr. H. Ruh
Leisure travelers
30-39 years
Reviewed: 11 years ago (04/03/2014)
Date of experience: 03/2014

Top Objekt, Top Lage, Top Service! Hervorragende Alternative zur Hotel-Suite für eine kleine Familie. Gerne wieder!

No Public Name
Leisure travelers
70-79 years
Reviewed: 12 years ago (28/12/2013)
Date of experience: 12/2013

Nicht im Hotel sondern in Wohnungen. Schlüsel fehlten bei der Ankunft trotz Absprache. Kein Staubsauger.
Wir waren sieben Personen, von 7 bis 77.

No Public Name
Business
50-59 years
Reviewed: 12 years ago (17/12/2013)
Date of experience: 12/2013

Sehr angenehme und noble Gastfreundschaft. Sehr gerne weiterzuempfehlen.

No Public Name
Business
60-69 years
Reviewed: 12 years ago (12/12/2013)
Date of experience: 12/2013

Überzeugend ist immer wieder der persönliche und herzliche Service des gesamten Teams

No Public Name
Business
30-39 years
Reviewed: 12 years ago (20/10/2013)
Date of experience: 09/2013

Appartement sur classé. Assez bien situé géographiquement. Bien équipé mais on entend et surtout on sens le métro passé sous nos pieds. C'est très dérangeant. Appart hôtel en demi sous sol donc manque énorme de luminosité. En résumé je ne recommanderais pas ce logement.

We would like to thank you very much for your appraisal of our White House. We were very pleased to having you with us.
We are duly working to increase the comfort and service of our houses. We are very thankful for your honest feedback and we would like to apologize for the inconveniences caused during your stay.

Our apartments are arranged to offer a cosy and warm ambience even when situated in souterrain. Your comment brings us to check lamps and illuminants to see if some brighter light bulbs may help to create a better sense of well-being in the apartment. We are always trying to make our guests feel at home in a pleasant and warm atmosphere.

Upon arrival our apartments are equipped with little "starter sets" including coffee capsules, tea, sugar, salt and some items to do the washing-up in the kitchen e.g. dish-washer tablets, sponge and dish detergent. We offer a small variety of coffee capsules and other products in our mini-bar ("Honesty Bar") to be bought in-house or an individual shopping service upon request. Things like toilet paper and tissues will be replaced during the weekly cleaning. We thank you for your understanding that there cannot be a free refill of all personal effects.

We would like to apologize sincerely for the problems with the internet connectivity. All our guests have the possibility to contact us in case of a question or problem besides our office hours. We are available 24 hours on our emergency mobile to help with all issues around your stay with us. We are very pleased to receiving your calls and helping immediately.

The White House is situated in a lovely neighbourhood, center-fed with short distances to different stops of public transportation. Six apartments from ground floor to 2nd floor are facing Rothenbaumchaussee or the garden in the back of the house. Up to availability we try to offer the most suitable and convenient apartment to a reservation request. We are truly sorry to have chosen an apartment that did not meet your expectations. Nevertheless we would be very happy to welcoming you back at von Deska Townhouses and reserve another room that would certainly better match your requirements.

Please be assured that we will seize your suggestions to become better.
We would like to thank you very much for your review.
By Brinkhoff-Duygu
Leisure travelers
60-69 years
Reviewed: 12 years ago (17/10/2013)
Date of experience: 10/2013

Gut durchdachte , bequeme und angenehme Einrichtung.
Die Einladung zum Kaffeeklatsch bei uns war ein ' Heimspiel ' und sehr gemütlich .

Haben Sie vielen Dank für die Bewertung unseres White Houses. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben.

Gerne dürfen Sie uns wissen lassen, wo wir die Sauberkeit der Apartments bzw. des Hauses in Ihren Augen verbessern können. Wir haben immer ein offenes Ohr.
Wir arbeiten ständig an der Steigerung unserer Servicequalität und am Komfort des Apartmenthauses und bedanken uns diesbezüglich für Ihr ehrliches Feedback.

Wir würden uns freuen, Sie zu einem Ihrer nächsten Aufenthalte wieder in unseren von Deska Townhouses begrüßen zu dürfen.
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