Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,192 reviews
:
By Glynis Wood
Friends
50-59 years
Reviewed: 2 months ago (01/04/2025)
Date of experience: 04/2025

Excellent

Dear Glynis,
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your ratings and comments.
We look forward to seeing you back at Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
No Public Name
Friends
70-79 years
Reviewed: 2 months ago (01/04/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Devin
It is a true pleasure to have welcomed you and served you as you deserve. We greatly appreciate your ratings. We will be addressing the areas of improvement where your rating of our restaurant service was not favorable.
We look forward to returning to Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
No Public Name
Friends
70-79 years
Reviewed: 2 months ago (01/04/2025)
Date of experience: 03/2025

The hotel was great- very accommodating upon arrival to clear up a problem with the booking on booking.com’s end. I will NEVER use booking.com again! They are difficult to reach when a problem occurs or when a change or extension of dates is required and they gave out erroneous information on room availability. The hotel would do better by updating their website to allow for direct client bookings- especially if they offered English translation on their website.

Dear Rose
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your ratings. It is with great pleasure that we help our guests solve their problems so that their stay is as relaxing as possible. We will forward your comment to the main office on our website.
We look forward to seeing you back at Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
No Public Name
Family
50-59 years
Reviewed: 2 months ago (31/03/2025)
Date of experience: 03/2025

Increíble hotel!
Atención del personal inmejorable

Apreciables Huésped
Es un verdadero placer haberlos recibidos y atendidos como se merece. Agradecemos enormemente sus calificaciones y comentarios a cerca del servicio
Los esperemos pronto de regreso en Quinta Real Oaxaca para servirles y ofréceles unas experiencias únicas en su casa lejos de casa
Con Gran Placer
Frédéric Lejars
General Manager
No Public Name
Friends
40-49 years
Reviewed: 2 months ago (31/03/2025)
Date of experience: 03/2025

Regular

Apreciable Huésped
Es un verdadero placer haberlo recibidos y atendido como se merece. Agradecemos enormemente sus calificaciones sin embargo lamento que no pudimos satisfacer sus expectativas a cerca de con nuestra comodidad en suite, vamos a trabajar para que en su próxima visita logremos cumplir con la totalidad de sus expectativas
Lo esperamos pronto de regreso en Quinta Real Oaxaca para servirle y ofrécele unas experiencias únicas en su casa lejos de casa
Con Gran Placer
Frédéric Lejars
General Manager
By José marquez
Group
30-39 years
Reviewed: 2 months ago (30/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Apreciable José
Es un verdadero placer haberlo recibido y atendido Agradecemos enormemente sus comentarios
Lo esperemos pronto de regreso en Quinta Real Oaxaca para seguir servirle en nuestras instalaciones históricas
Con Gran Placer
Frédéric Lejars
General Manager
By Elias
Friends
40-49 years
Reviewed: 2 months ago (30/03/2025)
Date of experience: 03/2025

Excelente experiencia

Apreciable Elías
Es un verdadero placer haberlo recibido y atendido Agradecemos enormemente sus comentarios
Lo esperemos pronto de regreso en Quinta Real Oaxaca para seguir servirle en nuestras instalaciones históricas
Con Gran Placer
Frédéric Lejars
General Manager
By Daniel Kalb
Couple
60-69 years
Reviewed: 2 months ago (30/03/2025)
Date of experience: 03/2025

Beyond expectations

Dear Daniel,
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your ratings and comments.
We look forward to seeing you back at Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
By Martha
Family
50-59 years
Reviewed: 2 months ago (29/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Estimada Martha

Estamos muy agradecido por su preferencia y el tiempo dedicado en darnos sus comentarios
Esperamos tenerla pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndola y que siga disfrutando de nuestras tranquilas e históricas instalaciones.
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Friends
30-39 years
Reviewed: 2 months ago (28/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Guest
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your comments. We look forward to seeing you back at Quinta Real Oaxaca soon, to serve you and offer you unique experiences in our tranquil and historic facilities in a privileged location.
With Great Pleasure
Frédéric Lejars
General Manager
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