Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,598 reviews
:
No Public Name
Family
40-49 years
Reviewed: 2 years ago (05/06/2024)
Date of experience: 06/2024

Great!

Dear Gust, thank you for choosing Quinta Real and take the time to evaluate our service.
Our guest comments help us to improve our performance every day. Plase be sure we have taken note of your comments and will be working on what you mentioned, on behalf of future guest.
We look forward to the opportunity of welcoming you again in the near future.
Sincerely,

Ana Maria Contreras
Guest Service Manager
No Public Name
Family
50-59 years
Reviewed: 2 years ago (03/06/2024)
Date of experience: 06/2024

Guest has not commented on review

Estimado huésped, agradecemos su gentil preferencia por Quinta Real durante su reciente visita a Oaxaca y haberse tomado el tiempo de compartir con nosotros su experiencia.
Es muy satisfactorio que pudimos cumplir con sus expectativas.
Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.
Con Gran Placer.

Ana Maria Contreras
Gerente de Servicio al Huésped
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (02/06/2024)
Date of experience: 06/2024

Excellent, amazing scenery and staff

Dear Guest, thank you for choosing Quinta Real and take the time to share your comments about your experience.
We are more than glad to know you enjoyed your stay.
We hope to have the pleasure of hosting you again in the near future.
Sincerely,

Ana Maria Contreras
Guest Service Manager
By Mario Guillén
Couple
50-59 years
Reviewed: 2 years ago (02/06/2024)
Date of experience: 06/2024

Nos encanto

Estimado Sr. Guillén, agradecemos su gentil preferencia por Quinta Real y haberse tomado el tiempo para evaluar nuestro servicios.
Es muy grato saber que pudimos extenderle una placentera estancia.
Esperamos que muy pronto nos brinde la oportunidad de recibirle nuevamente en esta "su casa".
Con Gran Placer

Ana Maria Contreras
Gerente de Servicio al Huésped
By Kareli
Couple
40-49 years
Reviewed: 2 years ago (02/06/2024)
Date of experience: 05/2024

Guest has not commented on review

Estimada Kareli, agradecemos su gentil prerencia por Quinta Real.
Es muy satisfactorio enterarnos que su estancia con nosotros fue una placentera experiencia.
Esperamos muy pronto tener la oportunidad de servirle nuevamente.
Con Gran Placer

Ana Maria Contreras
Gerente de Servicio al Huésped
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (02/06/2024)
Date of experience: 05/2024

Excelente !

Estimado Huésped, agradecemos su gentil preferencia por Quinta Real y haberse tomado el tiempo para evaluar nuestros servicios.
Es altamente satisfactorio enterarnos que su estancia con nosotros fue una placentera experiencia.
Esperamos muy pronto tener la oportunidad de volver a servirle.
Con Gran Placer.

Ana Maria Contreras
Gerente de Servicio al Huésped
By Amy Dunham
Couple
60-69 years
Reviewed: 2 years ago (01/06/2024)
Date of experience: 06/2024

Fantastico!

Dear Amy,thank you for choosing Quinta Real.
We are more than glad to know your stay was a pleasant experience.
We all look forward to welcoming you back in the near future
Sincerely,

Ana Maria Contreras
Guest Service Manager
By Joan Clark
Couple
60-69 years
Reviewed: 2 years ago (01/06/2024)
Date of experience: 06/2024

The concierge arranged a very good walking tour

Dear Joan, thank yyou for choosing Quinta Real and take the time to write your impressions about our serevice.
We are more than glad to know your stay was a pleasant experience and you enjoyed your walking tour.
We hope to have the pleasure of hosting you again in the near future.
Sincerely,

Ana Maria Contreras
Guest Service Manager
No Public Name
Couple
20-29 years
Reviewed: 2 years ago (01/06/2024)
Date of experience: 05/2024

The hotel facilities are beautiful and the location is perfect. The staff members are all incredibly welcoming and polite. One place for improvement is the gym and actual rooms. The rooms feel a little dated, especially the bathroom. Apart from the gym being quite small, it was also a bit dirty. There was a dead bug in there that remained there all 3 days I was there which led me to believe it’s not being cleaned routinely.

Dear Guest, thank your for choosing Quinta Real and take the time to evaluate our services.
We have taken note of your comments and please be sure we will be wrorking on what you mentioned on behalf of future guest.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely,

Ana Maria Contreras
Guest Service Manager
By Regina Mercado
Business
20-29 years
Reviewed: 2 years ago (31/05/2024)
Date of experience: 05/2024

Todo fue excelente . Gran servicio y calidad

Apreciable Regina
Es un verdadero placer haberla atendida como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
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