Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,767 reviews
:
By Debra lambert
Family
60-69 years
Reviewed: 2 years ago (20/08/2024)
Date of experience: 08/2024

Beautiful historic hotel,!
We Will be back!

Dear Debra
It is a great pleasure to have served you as you deserve and to meet your expectations. We appreciate that you took the time to express your experience and assessment, we hope to have you back with us soon so that you can enjoy our historic and quiet complex with a privileged location.
At Quinta Real Oaxaca we are here to serve you with great pleasure.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Carla Lambert
Family
30-39 years
Reviewed: 2 years ago (20/08/2024)
Date of experience: 08/2024

Increíble vamos a regresar

Estimada Carla
Es un gran placer haberla atendida como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, la esperamos de vuelta con nosotros para que pueda volver a disfrutar la experiencia de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Family
40-49 years
Reviewed: 2 years ago (19/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Estimado Huésped
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Monica Ezkauriatza
Friends
30-39 years
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Encantador el hotel

Estimada Mónica
Es un gran placer haberla atendida como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Victor Barreiro
Couple
70-79 years
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Estimado Víctor
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Family
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Overall a very good experience The singing during breakfast was excepcional Miguel at the front desk and Uriel the waiter were very impressive

Dear Guest
Thank you for taking the time to write a review about our hotel.
We are glad to know that you enjoyed your stay and the attention of our staff
We will continue working on continuous improvement for the satisfaction of our guests
We look forward to your next visit
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Walter lopez
Couple
40-49 years
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Todo muy bien

Estimado Walter
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Robert McNamara
Family
40-49 years
Reviewed: 2 years ago (18/08/2024)
Date of experience: 08/2024

Excellent overall service frim a warm a friendly staff. Thank You!

Dear guest,

Thank you very much for taking the time and sharing your experience during your stay with us
We take your comments seriously into account and work on the areas of opportunity that you mention
We hope to have your visit again and meet your expectations
with great pleasure
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Alexander RENNIE
Couple
30-39 years
Reviewed: 2 years ago (15/08/2024)
Date of experience: 08/2024

We were both dissapointed and frustrated with the experience. What drop the majority of the dissapointment was the room situation when we arrived. The receptionist tried to sell us the same room but paying more after the room that we were given didn't tie up at all with the pictures on booking.com. It felt a little like we were being scammed into taking a higher priced room.

Dear Alexander
It is a great pleasure to have served you as you deserve, however we regret the inconveniences that occurred at the reception and the wrong photos that, thanks to your comment, we have requested to be resolved as soon as possible so that it does not happen again with other guests. We appreciate that you took the time to express your opinion, which we will be working on to improve the experiences of our guests. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Family
40-49 years
Reviewed: 2 years ago (14/08/2024)
Date of experience: 08/2024

Las fotos de las recamaras en redes no son totalmente descriptivas en realidad

Apreciable Huésped
Es un gran placer haberlo atendido como se merece sin embrago lamentamos los inconvenientes ocurridos por las fotos equivocada que gracias a sus comentarios hemos solicitado solucionar lo más pronto posible para que no se repita con otros huéspedes. Agradecemos se tomará el tiempo para expresarnos su valoración en las cuales estaremos trabajando para mejorar las experiencias de nuestros huéspedes, esperamos tenerle pronto de vuelta con nosotros En Quinta Real Oaxaca, para seguir atendiéndole
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
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