Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,599 reviews
:
By Yolanda sanroman
Friends
70-79 years
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

Excelente

Estimada Yolanda
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros En Quinta Real Oaxaca, para seguir atendiéndole
Con Gran Placer.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Vincent
Couple
60-69 years
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Everything was impeccable. The setting was a dream. The staff went above and beyond to make certain that we enjoyed our stay. The location was ideal. If you want to live like a royal while in Oaxaca, this is the place to stay. I am a swimmer and swam every day. Blue pool tiles. Blue sky. Palace walls. We were so lucky to have stayed here. Thank you to the staff.

Dear Vincent,
It is a great pleasure to have served you as you deserve. We appreciate you taking the time to express your experience and evaluation, on which we will be working to improve the experience of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
By HINGEL Guillaume
Couple
30-39 years
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

The room we received was facing the street, appliances were old and the bathroom clearly needs refurbishing. For the price we paid we were dissapointed. We were also disapointed with the service, we were told Monte Alban opened at 9am. Monte Alban opens at 8am. Your staff should know this. We were offered a tour at 1200 pesos for 3 hours with a guide. We were then told by the driver that we have to pay extra for a guide onsite which we had to find ourselves. This isn't what you expect when you book a tour in a luxury hotel.

Dear Hingel Guillaume
It is a great pleasure to have served you. We appreciate you taking the time to express your experience and evaluation, on which we will be working to improve the experience of our guests.
I present my sincere apologies and I am very sorry that you were provided with inconsequential information.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
By Pooler
Couple
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Excelente

Apreciable Huésped,
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes.
Esperamos tenerle pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndole
Con Gran Placer.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Jorge Luna
Group
50-59 years
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Amazing!

Dear Jorge Luna
It is a great pleasure to have served you as you deserve and met your expectations. We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Everything was great except the small room and the big price.

Dear Guest,
It is a great pleasure to have served you as you deserve. We appreciate you taking the time to express your experience and evaluation, on which we will be working to improve the experience of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
By Alejandra Watson
Group
50-59 years
Reviewed: 2 years ago (10/02/2024)
Date of experience: 01/2023

I absolutely love the place. The architecture of the building exceeded my expectations. I'm the kind person who loves history and art, and the place was full of amazing things to admire. The location is exceptional.

Dear Alejandra
It is a great pleasure to have served you as you deserve and met your expectations. We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
By Juan Pablo cabrera
Couple
60-69 years
Reviewed: 2 years ago (10/02/2024)
Date of experience: 02/2024

Buena y muy amables

Apreciable Juan Pablo
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes.
Esperamos tenerle pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndole
Con Gran Placer.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Friends
70-79 years
Reviewed: 2 years ago (10/02/2024)
Date of experience: 02/2024

Guest has not commented on review

Dear Guest,
It is a great pleasure to have treated him as he deserves and met his expectations. We appreciate you taking the time to express your experience and evaluation, on which we will be working to improve the experience of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
By Francés Hughes
Couple
Reviewed: 2 years ago (10/02/2024)
Date of experience: 02/2024

We thought the hotel wonderful in every way.

Dear Francés Hughes
It is a great pleasure to have served you as you deserve and met your expectations. We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frederic Lejars
Gerente general
Quinta Real Oaxaca
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