Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,600 reviews
:
By Rafael García
Couple
30-39 years
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Good experience and a beautiful hotel. I was only disappointed with the noise from the ventilation system, which for a strange reasin is from the hotel kitchens. It woke me up during the night. This is not consistente with the Quality of your hotel and would make us hesitate staying here again.

Dear guest,
Thank you for taking the time to rate our hotel in which we will be working to improve our guests' experience.
We hope that on your next visit you will consider us as your hosts.
With great pleasure
Frederic Lejars
General Manager
Quinta Real Oaxaca
By Salvador Vazquez
Family
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Fenomenal

Estimado Salvador,
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros
En Quinta Real Oaxaca, para seguir atendiéndole
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Angel García de Quevedo
Family
50-59 years
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Solo los baños son chicos y para el precio del hotel no deberían tener cortinas

Estimado Ángel García de Quevedo
Muchas gracias por hospedarse con nosotros
Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo
que sentimos no haber estado a la altura de sus expectativas, le ofrezco mis más sinceras disculpas por los inconvenientes ocurridos.
Agradecemos y tomamos nota de sus comentarios
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Yarely María Espinoza Benavide..
Friends
30-39 years
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Buena sin embargo las habitaciones deberían renovarse un poco de acuerdo a calidad y precio

Apreciable Huésped,
Gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes
Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
No Public Name
Family
40-49 years
Reviewed: 2 years ago (04/02/2024)
Date of experience: 02/2024

Guest has not commented on review

Dear Guest
It is a great pleasure to have served you as you deserve and met your expectations. We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Eduard
Friends
40-49 years
Reviewed: 2 years ago (04/02/2024)
Date of experience: 02/2024

Hotel muy agradable y confortable

Estimado Eduard,
Gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes
Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
No Public Name
Family
60-69 years
Reviewed: 2 years ago (04/02/2024)
Date of experience: 02/2024

Cuartos no muy comodos, hace falta un pequeño sofa. Regadera del baño pesima, muy poca presion de agua y tarda demasiado en salir agua caliente

Apreciable Huésped
Muchas gracias por hospedarse con nosotros
Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo
que sentimos no haber estado a la altura de sus expectativas, le ofrezco mis más sinceras disculpas por los inconvenientes ocurridos.
Agradecemos y tomamos nota de sus comentarios
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (03/02/2024)
Date of experience: 02/2024

Extremadamente satisfactoria, hotel con encanto y con una atención excelente.

Apreciable Huésped
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros En Quinta Real Oaxaca, para seguir atendiéndole
Con Gran Placer.

Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Patrick Walsh
Couple
60-69 years
Reviewed: 2 years ago (03/02/2024)
Date of experience: 02/2024

Very nice. It was loud with two parties on Friday night. Normally not a problem but we needed to get up at 4:30 the next morning. Room was also too dark. Not enough natural light. Other than that, it's a beautiful hotel in a great location

Dear Patrick
It is a great pleasure to have served you as you deserve. I am very sorry about the noise caused by the events we had at the hotel. We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, so that you can continue enjoying our spaces and tranquility of Our facilities
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (02/02/2024)
Date of experience: 02/2024

SUPER

Dear Guest
It is a great pleasure to have served you as you deserve and met your expectations. We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
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