Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,778 reviews
:
By Samuel Pasiano Pardo Bautista.
Alone
60-69 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Muy interesante el lugar por su historia, todos los servicios exelentes.

Estimado Sr. Pardo, agradecemos su gentil preferencia por Quinta Real durante su reciente visita a la ciudad de Oaxaca.
Es muy satisfactorio saber que nuestros servicios estuvieron a la altura de sus expectativas.
Esperamos muy pronto nos brinde la oportunidad de volver a recibirle en esta "su casa".

Ana Maria Contreras
Gerente de Servicio al Huésped
By Albert Jenkins
Couple
30-39 years
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Very good, kind staff

Derar Mr. Jenkins, thank you for giving us the opportunity of hosting your visit.
We are more than glad to know our services met your expectations.
We all look forward to welcoming you again in the near future.
Sincerely,

Ana Maria Contreras
Guest Services Manager
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

Excellent. Eber at front desk was particularly helpful.

Dear guest, thank you for sharing your impressions about our service,
We are glad that Eber was able to make your stay a pleasant one.
We hope to see again very soon.
Sincerely,

Ana Maria Contreras
Front Desk Manager
No Public Name
Family
70-79 years
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Todo perfecto limpieza servicio etc

Apreciable Huésped
Gracias por tomarse el tiempo para calificar nuestro hotel en el cual trabajaremos para mejorar la experiencia de nuestros huéspedes. Esperamos que en su próxima visita nos considere sus anfitriones y podamos satisfacer plenamente sus expectativas.
Con gran placer
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Susana paramo
Couple
40-49 years
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Todo bien

Apreciable Susana
Gracias por tomarse el tiempo para calificar nuestro hotel en el cual trabajaremos para mejorar la experiencia de nuestros huéspedes. Esperamos que en su próxima visita nos considere sus anfitriones y podamos satisfacer plenamente sus expectativas.
Con gran placer
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Friends
70-79 years
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Excellent-a relaxing and beautiful experience!

Dear Dixter,
Thank you very much for taking the time and sharing your experiences during your stay with us.
Your appreciation and comments are very important to us, we are constantly working on the areas of opportunity that our guests and clients mention to us.
We hope to have your visit again and meet your expectations.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By Jose juan mendez
Couple
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Excelente

Apreciable Huésped
Gracias por tomarse el tiempo para calificar nuestro hotel en el cual trabajaremos para mejorar la experiencia de nuestros huéspedes. Esperamos que en su próxima visita nos considere sus anfitriones y podamos satisfacer plenamente sus expectativas.
Con gran placer
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Ofelia GONZALEZ
Family
50-59 years
Reviewed: 2 years ago (10/03/2024)
Date of experience: 03/2024

cuando hice mi reserva no use la tarifa de boda de Ariam y Gibran pague una tarifa mucho mas cara para tener una habitación mas grande lo cual estaba super pequeña la habitación . Cuando llegue al hotel les informe que tendría que salir 2 días antes por un fallecimiento de una amiga . me dijeron en el lobby que no me podrían rembolsar los días ya que había pagado la reserva con tiempo. Es por estos motivos que doy esta calificación .

Estimada Ofelia,
Gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes
Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
By Steven Bloom
Couple
60-69 years
Reviewed: 2 years ago (10/03/2024)
Date of experience: 03/2024

We loved Oaxaca and our stay at the Quinta Real and plan to come back. Two suggestions, though, more hooks to hang towels and clothing. Also an extension cord with outlets to charge phones. Muchas mychas gracias!

Dear Steven,
Thank you very much for taking the time and sharing your experiences during your stay with us.
Your appreciation and comments are very important to us, we are constantly working on the areas of opportunity that our guests and clients mention to us.
We hope to have your visit again and meet your expectations.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By María Mora
Friends
40-49 years
Reviewed: 2 years ago (10/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear María,
Thank you very much for taking the time and sharing your experiences during your stay with us.
Your appreciation and comments are very important to us, we are constantly working on the areas of opportunity that our guests and clients mention to us.
We hope to have your visit again and meet your expectations.
Frédéric Lejars
General Manager Quinta Real Oaxaca
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