Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,602 reviews
:
By Katharina Pellegrin
Family
60-69 years
Reviewed: 2 years ago (24/12/2023)
Date of experience: 12/2023

Everybody was way and above their duty to make me feel comfortable. Very knowledgeable staff when needing directions and suggestions for shopping and restaurants.

Dear Katharina Pellegrin
Thank you very much for taking the time and sharing your experiences during your stay with us.
We are pleased that you were able to enjoy your stay with us and that our staff could be of great help.
With great pleasure
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Jane Edwards
Group
70-79 years
Reviewed: 2 years ago (23/12/2023)
Date of experience: 12/2023

Excellent.

Dear Jane Edwards
It is a great pleasure to have served you as you deserve and met your expectations.
We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Group
60-69 years
Reviewed: 2 years ago (22/12/2023)
Date of experience: 12/2023

Although on the expensive side, our stay was amazing. The experience as truly wonderful from the hotel grounds, central location, great food and a staff that catered to our every need.......Thank You!!!

Dear kenny Johns
It is a great pleasure to have served you as you deserve and met your expectations.
We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Group
80+ years
Reviewed: 2 years ago (22/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Dear Phillip Mann
It is a great pleasure to have served you as you deserve and met your expectations.
We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Group
80+ years
Reviewed: 2 years ago (22/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Dear Richard Holley
It is a great pleasure to have served you as you deserve and met your expectations.
We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Beatriz Pimentel
Family
40-49 years
Reviewed: 2 years ago (22/12/2023)
Date of experience: 12/2023

Excelente servicio e inmejorable ubicacion. Recomendaria que el precio incluyera al menos el desayuno. El agua de cortesia es insuficiente para preparar cafe

Estimada Beatriz Pimentel
Gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes
Le comento que derivado de su comentario, ahora ofrecemos agua en cortesía para el café
Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Dear Guest
It is a great pleasure to have served you as you deserve and met your expectations.
We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Family
60-69 years
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

Extremely noisy room. Never had a good nights sleep. Room directly next to Main Street with cars honking and loud mufflers most of the night. The party music echoed every night past midnight. Sorry we stayed at this very expensive property.

Dear Guest

Thank you very much for staying with us
We care a lot about making our guests' stay as pleasant as possible, so we are sorry that we did not live up to your expectations. I offer my most sincere apologies for the inconvenience that occurred.
We appreciate and take note of your comments, which will be followed up immediately.

Frédéric Lejars
No Public Name
Family
60-69 years
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

Inmejorable, un lugar excelente

Estimado José Luis
Gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes
Nos complace saber que disfruto de su estancia y que cumplimos sus expectativas
Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

Overall, lovely hotel. Great location. Room was too dark. Would love to return, but it is too pricey. All staff were professional, friendly, helpful.

Dear Patty Mendoza
It is a great pleasure to have served you as you deserve and met your expectations.
We appreciate you taking the time to express your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
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