Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,748 reviews
:
By Amy Bretan
Group
60-69 years
Reviewed: 4 months ago (19/12/2025)
Date of experience: 12/2025

Very helpful staff

Estimada Amy,

Agradecemos sinceramente que nos haya compartido sus impresiones sobre su reciente estancia en nuestro hotel.

Nos complace profundamente saber que la atención brindada por nuestro equipo fue de gran ayuda durante su visita. Es muy gratificante para nosotros saber que se sintió bienvenida y valorada, y que tanto la ubicación como la ambientación y la comodidad de la suite contribuyeron a que su experiencia fuera tan positiva.
Sus calificaciones y observaciones nos motivan a seguir perfeccionando cada detalle, manteniendo nuestro compromiso de ofrecer experiencias memorables a todos nuestros huéspedes.

Esperamos tener el honor de recibirle nuevamente en Quinta Real Oaxaca y continuar brindándole experiencias memorables en el corazón de la ciudad.


Con Gran Placer
Frédéric Lejars
General Manager
By Doroth
Friends
60-69 years
Reviewed: 4 months ago (19/12/2025)
Date of experience: 12/2025

Love the hotel and ambiance

Dear Doroth,

Thank you for sharing your impressions of your recent stay with us. We are delighted to hear that you enjoyed the hotel and its ambiance, as well as the quality of our food and beverages at breakfast and dinner.
We understand your comment regarding the slow service during breakfast, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas for improvement so we can provide a more efficient and enjoyable experience.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca and continue providing you with memorable experiences in the heart of the city.

With great pleasure, Frédéric Lejars, General Manager
No Public Name
Alone
70-79 years
Reviewed: 4 months ago (19/12/2025)
Date of experience: 12/2025

Very good.

It would be helpful to be able to change money at reception into smaller notes for tips.

I don’t know the price as it was booked via the travel agent.

Yoghurt without sugar please

Dear Guest,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to hear that you enjoyed a very positive experience and that the hotel's location and ambiance, as well as the friendliness and personalized attention of our team, significantly contributed to your satisfaction. We especially appreciate your comments regarding the comfort of the suite and the quality you perceived during your stay.
We also appreciate your suggestions regarding the availability of cash in small denominations and unsweetened yogurt.
This type of feedback is extremely valuable, as it allows us to identify areas where we can improve our service and better adapt to the needs of our guests. We hope to have the honor of welcoming you back to Quinta Real Oaxaca and provide you with an even more satisfying experience on your next visit.

With great pleasure, Frédéric Lejars, General Manager
By Jessica robles
Couple
40-49 years
Reviewed: 4 months ago (19/12/2025)
Date of experience: 12/2025

Buen servicio y las instalaciones muy lindas

Apreciable Jessica

Agradecemos sinceramente que se haya tomado el tiempo de compartir su evaluación y comentarios sobre su reciente estancia con nosotros.

Nos complace saber que tanto la atención recibida como la calidad de las instalaciones contribuyeron positivamente a su experiencia, además de que aspectos como la ubicación, la comodidad y el servicio en los diferentes espacios del hotel hayan sido de su total agrado.
Sus calificaciones representan un reconocimiento muy valioso para nuestro equipo y nos motivan a seguir perfeccionando cada detalle para ofrecer estancias memorables a quienes nos visitan.
Esperamos tener el privilegio de recibirle nuevamente en Quinta Real Oaxaca para servirle y procurar que su próxima visita sea aún más especial.



Con Gran Placer
Frédéric Lejars
General Manager
No Public Name
Friends
60-69 years
Reviewed: 4 months ago (19/12/2025)
Date of experience: 12/2025

Very good and attentive

Dear Guest,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to hear that you had a very positive experience and that the attentiveness and dedication of our team were highlights of your visit. We especially value your feedback on the location, the hotel's ambiance, and the comfort of the suite, as well as your opinion regarding the quality of the food and beverages.
Your ratings regarding value for money and personalized service help us identify areas where we can continue to improve our service and offer you increasingly satisfying experiences. We hope to have the honor of welcoming you back to Quinta Real Oaxaca, where we will continue striving to provide you with memorable experiences and hospitality that meets your expectations.

With Great Pleasure, Frédéric Lejars, General Manager
By Hitesh Patel
Couple
40-49 years
Reviewed: 4 months ago (17/12/2025)
Date of experience: 12/2025

Very beautiful, confirtable and convenient hotel. Service and staff have been very helpful and welcomimg. I would highly recommend it to anyone visiting Oaxaca!

Dear Hitesh,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to hear that you enjoyed the beauty, comfort, and convenience of the hotel, as well as the warmth and dedication of our team. It is very gratifying for us to know that you felt welcome and valued during your visit.

We especially appreciate your ratings regarding aspects such as location, ambiance, suite comfort, and the quality of the food and beverages, in addition to your recognition of the service in our restaurants and bars. Your comments and recommendation are a great motivation for our entire team and reinforce our commitment to continue providing memorable experiences for every guest.

We hope to have the opportunity to welcome you back to Quinta Real Oaxaca and make your next visit even more special.

Thank you for choosing us and for your trust.

With great pleasure, Frédéric Lejars, General Manager
By Graciela Martínez-Zalce
Couple
60-69 years
Reviewed: 4 months ago (15/12/2025)
Date of experience: 12/2025

Excelente. La señorita Sandra tuvo muy limpia y ordenada la suite.

Apreciable Graciela,

Agradecemos sinceramente que se haya tomado el tiempo de compartir su evaluación y comentarios sobre su reciente estancia con nosotros.
Valoramos especialmente sus observaciones sobre la falta de burós adicionales y de enchufes en la suite. Sus impresiones son de gran importancia para nosotros, ya que nos permiten identificar aspectos en los que podemos mejorar para brindar una experiencia aún más cómoda y funcional a nuestros huéspedes.
Sus calificaciones y comentarios positivos sobre la ubicación, la ambientación general y el servicio recibido nos motivan a seguir perfeccionando cada detalle.
Esperamos tener el privilegio de darle la bienvenida nuevamente en Quinta Real Oaxaca, donde seguiremos esforzándonos por hacerlo sentir como en casa.


Con Gran Placer
Frédéric Lejars
General Manager
By Mahnaz
Friends
50-59 years
Reviewed: 4 months ago (15/12/2025)
Date of experience: 12/2025

Wonder2
Ful

Dear Mahnaz,

We sincerely appreciate you sharing your impressions of your recent stay with us.

It is a pleasure to hear that your experience was so positive and that the location, the hotel's ambiance, and the comfort of the suite met your expectations, creating special memories during your visit. We greatly appreciate your comments about the breakfast and the service you received in our restaurants and bars, as well as the personalized attention and excellent value. Your words are a motivation for our entire team, who strive to offer memorable experiences to every guest who visits us.

We hope to have the privilege of welcoming you back to Quinta Real Oaxaca, where we will continue to do our best to make you feel at home.

With great pleasure, Frédéric Lejars, General Manager
By Wayne W
Group
60-69 years
Reviewed: 4 months ago (15/12/2025)
Date of experience: 12/2025

G
This was a wonderful experiencia and I would love to come back

Dear Wayne,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to hear that you had such a satisfying experience and that both the hotel's ambiance and the warmth of our team made you feel welcome. We are proud to know that you enjoyed the comfort of the suite and that the hotel's location contributed positively to your stay.
We especially appreciate your kind comments regarding the quality of our food and beverages, as well as the service you received in our restaurants and bars. Your high ratings motivate us to continue perfecting every detail to offer memorable experiences to all our guests. We hope to have the privilege of welcoming you back to Quinta Real Oaxaca, where we will continue striving to make you feel at home.

With great pleasure, Frédéric Lejars, General Manager
No Public Name
Couple
30-39 years
Reviewed: 4 months ago (15/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to hear that the location, ambiance, and comfort of the suite contributed positively to your experience. It is very gratifying for our team to know that you felt welcome and enjoyed the service, personalized attention, and quality of the food and beverages.
We value your rating, as well as your comments on the value for money, as they allow us to identify areas for improvement and continue perfecting every detail for our guests. We hope to have the privilege of welcoming you back to Quinta Real Oaxaca, where we will continue striving to make you feel at home.

With Great Pleasure, Frédéric Lejars, General Manager
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