Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,748 reviews
:
By Eileen Harte
Couple
70-79 years
Reviewed: 4 months ago (15/12/2025)
Date of experience: 12/2025

Excellente

Dear Eileen,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to learn that your experience was excellent and that the location, the hotel's ambiance, the comfort of the suite, and the quality of our food and beverages fully met your expectations.
Your ratings in every aspect of your stay and your positive review are a valuable motivation for our entire team, who strive every day to offer memorable experiences to our guests.

We hope to have the privilege of welcoming you back to Quinta Real Oaxaca, where we will continue to make you feel at home.

With great pleasure, Frédéric Lejars, General Manager
No Public Name
Couple
60-69 years
Reviewed: 4 months ago (14/12/2025)
Date of experience: 12/2025

Muy agradable el personal , hace 30 ańos cuando aún era camino Real vine y en otras tres ocaciones , siempre hospedándome
Con ustedes ! Extrańe algunas flores o algo que le diera más calidez a la habitación 103. Pero el personal es excelente !!

Apreciable huésped,

Agradecemos sinceramente que se haya tomado el tiempo de compartir su evaluación y comentarios sobre su reciente estancia con nosotros.

Nos llena de gratitud saber que ha elegido hospedarse con nosotros en distintas ocasiones a lo largo de los años y que sigue apreciando la atención de nuestro equipo. La constancia de su preferencia es el mayor reconocimiento a nuestro compromiso por brindar un servicio excepcional.
Tomamos nota de su sugerencia respecto en agregar elementos que aporten mayor calidez a la habitación, como flores u otros detalles, y valoramos su observación como una oportunidad para seguir mejorando la experiencia que ofrecemos.
Esperemos tener el honor de recibirle nuevamente en Quinta Real Oaxaca para servirle y procurar que su próxima visita sea todavía más memorable.
Gracias por su preferencia y confianza.

Con Gran Placer
Frédéric Lejars
General Manager
No Public Name
Couple
60-69 years
Reviewed: 4 months ago (14/12/2025)
Date of experience: 12/2025

Todo Excelwnte

Apreciable huésped,

Agradecemos sinceramente que se haya tomado el tiempo de compartir su evaluación y comentarios sobre su reciente estancia con nosotros.

Nos complace profundamente saber que su experiencia fue excelente en todos los aspectos.
Sus calificaciones en la atención, el servicio personalizado y la relación calidad/precio representan un valioso reconocimiento para nuestro equipo.
Comentarios como el suyo nos motivan a seguir cuidando cada detalle para ofrecer estancias memorables a quienes nos visitan.
Esperemos tener el honor de recibirle nuevamente en Quinta Real Oaxaca para servirle y procurar que su próxima visita sea todavía más memorable.
Gracias por su preferencia y confianza.

Con Gran Placer
Frédéric Lejars
General Manager
By Mike Straub
Friends
70-79 years
Reviewed: 4 months ago (14/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Mr. Mike,

We sincerely appreciate you sharing your impressions of your recent stay with us.

It is very gratifying to know that you enjoyed every aspect of your visit, from the hotel's location and ambiance to the comfort of the suite and the quality of our food and beverages. We are especially pleased to know that you felt welcome and that our team was able to provide you with personalized and attentive service during your stay.
Your positive feedback is a valuable motivation for our entire team, as it inspires us to continue paying attention to every detail and offering memorable experiences to those who choose us. We hope to have the honor of welcoming you back to Quinta Real Oaxaca to serve you and ensure that your next visit is even more memorable.

Thank you for your preference and trust.

With great pleasure, Frédéric Lejars, General Manager
No Public Name
Friends
60-69 years
Reviewed: 4 months ago (14/12/2025)
Date of experience: 12/2025

The hotel is beautiful and the staff is very courteous. It is walking distance to the church and to many great restaurants.

Dear Guest,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to learn that the beauty of our facilities and the courtesy of our staff contributed to such a positive experience. We especially value your comments regarding the thoughtful touches you received, such as the complimentary afternoon pastries and the excellent service throughout your stay. These details and your recognition are a great source of motivation for our team, who always strive to exceed the expectations of our guests.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca to serve you and ensure your next visit is even more memorable.

Thank you for choosing us and for your trust.

With great pleasure, Frédéric Lejars, General Manager
By Anuja Dass
Family
50-59 years
Reviewed: 4 months ago (13/12/2025)
Date of experience: 12/2025

The room was nest to the kitchen and hear niose from partes, the whole noche i can hear staff walking by and in the afternnon very loud to hear staff setting up for eventos,. In morning the staff is Washington by and very Loud. Twice the security card stopped us each Day for our room número. Trato shoukd happen . Also staff shoukd hace better recomendaciones for vegetariana restaurante

Dear Anuja Dass,

We sincerely appreciate you sharing your impressions and detailed observations about your recent stay with us.

We regret that the location of your room near the kitchen and event areas resulted in noise that affected your rest, as well as the disturbances caused by staff movement at different times of day and repeated security checks. We understand the importance of tranquility, privacy, and friendly service for the well-being of our guests, and your experience helps us identify clear opportunities for improvement.
Furthermore, we appreciate your comments regarding the vegetarian options, the lack of an English menu, and the quality of the dishes offered. Your feedback highlights the need to strengthen our recommendations and attention in the restaurant for those with specific dietary needs, ensuring greater clarity, variety, and attention for all our guests.
We hope to have the honor of welcoming you back to Quinta Real Oaxaca to serve you and ensure your next visit is even more memorable. Thank you for your preference and trust.

With great pleasure,
Frédéric Lejars
General Manager
No Public Name
Couple
70-79 years
Reviewed: 4 months ago (12/12/2025)
Date of experience: 12/2025

Excelente

Estimado huésped,

Agradecemos sinceramente que nos haya compartido sus impresiones sobre su reciente estancia con nosotros.
Nos complace profundamente saber que su experiencia fue excelente
Sus calificaciones en cada aspecto de su estancia y la valoración positiva sobre la relación calidad-precio son una valiosa motivación para continuar esforzándonos en ofrecer experiencias memorables a todos nuestros huéspedes.

Esperemos tener el honor de recibirle nuevamente en Quinta Real Oaxaca para servirle y procurar que su próxima visita sea todavía más memorable.

Con Gran Placer
Frédéric Lejars
General Manager
By Monica Violante
Friends
50-59 years
Reviewed: 4 months ago (12/12/2025)
Date of experience: 12/2025

Buena

Dear Ms. Monica,

We sincerely thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the location, the service you received, and the overall ambiance of the hotel.
We have taken note of your comments regarding the comfort of the suite and your suggestion for bathroom renovations, which we greatly appreciate for future improvements. We are pleased to hear that the quality of the food and beverages met your expectations and that you felt welcome during your stay. We hope to have the honor of welcoming you back to Quinta Real Oaxaca to serve you and ensure that your next visit is even more memorable, and perhaps even offer you a room with a renovated bathroom.

With great pleasure, Frédéric Lejars, General Manager
No Public Name
Family
50-59 years
Reviewed: 4 months ago (11/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

We sincerely appreciate you sharing your feedback. We are delighted to hear that you enjoyed the hospitality, the comfort of the suite, and the overall ambiance during your stay, as well as the personalized service you received.

We regret that the value for money did not meet your expectations. We will take your feedback into account to continue improving and offering more satisfying experiences in the future.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca to serve you and ensure your next visit is even more memorable.

With great pleasure, Frédéric Lejars, General Manager
No Public Name
Family
40-49 years
Reviewed: 4 months ago (11/12/2025)
Date of experience: 12/2025

Comfortable and luxurious for a great price (we did get a wedding rate)

Dear Guest,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to hear that you found the hotel comfortable and luxurious, and that the special rate made for an even more positive experience. It is very gratifying to know that the location, ambiance, personalized attention from our team, and the comfort of the suite all contributed to making your visit memorable.

We especially appreciate your kind comments regarding the quality of the food in the restaurant, as well as the service and variety of options in the pool area. Knowing that our team was attentive and courteous motivates us to continue providing exceptional hospitality and attending to every detail of our guests' stay.

Your high rating and positive feedback reinforce our commitment to continue offering outstanding experiences with every visit.

With Great Pleasure, Frédéric Lejars, General Manager
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